Certification - Integration Specialist, SO
Job Description
Job Title
Certification - Integration Specialist, SO
Summary of the role:
Are you the next Certification - Integration Specialist, SO we are looking for?
- To support our strategic direction, we are establishing a world class certification office for our Sales and Events and Service Optimization Product Lines.
- The mission of this office is to streamline processes and promote best practices for partner and customer integrations with varying degrees of complexity.
- You will support the Hotel IT platform systems integration strategy.
- You will be responsible for the discovery and analysis of customer and partner ecosystem, management of systems integration scope and flows, technical documentation, and service delivery management.
- You will have customer facing responsibilities and will provide integration support using Amadeus web services standards and best practices.
In this role you'll:
- Integration Design
- In accordance with the certification framework:
- Listens to customer/partner needs; consult and advise on potential design and consumption patterns to accomplish their business goal.
- Drive scoping sessions; understand, analyze and document business and technical requirements.
- Present functional walk-throughs and reference assets as necessary.
- Capture and document the integration ecosystem, ensure that all services are mapped, and all integration workflows are designed.
- Coordinate with all necessary teams to ensure high-quality integration solution design.
- Customer and Partner Relationships
- Develop and maintain high fidelity customers/partner rapport.
- Listen to their needs, manage their expectations.
- Communicate and align Amadeus certification activities with the customer/partner.
- Uphold and elaborate upon the API strategy.
- Delivery
- Manage certification engagement(s) in autonomy.
- Ensure the integration is in line with the customer/partner requirements.
- Drive engagements through all phases of the certification lifecycle; ensure the highest quality deployments.
- Provide support and troubleshooting practices during the QA (Quality Assurance) and UAT (User Acceptance Testing) stages to drive the engagement through to successful completion.
- Certify the integration is in line with Amadeus strategy and best practices.
About the ideal candidate:
- Education: Bachelor's degree with between 5 to 10 years of experience in software development and/or business analysis.
- Relevant Work Experience:
- Work in the Hospitality Industry.
- Familiarity with Amadeus Sales and Events and Service Optimization Products
- Familiarity with Hotel Industry systems (Central Reservation, Property Management, etc.)
- Experience managing system integrations
- Software developer, business analyst, QA, solution manager, pre-sales, project manager.
- Customer facing role.
- Any work requiring both business and technical understanding in a customer facing environment.
- Business Understanding:
- Understanding of the challenges of companies working in complex ecosystems.
- Understanding of Sales & Events Lifecycle (Lead generation and management to execution)
- Understanding of the Hospitality industry is a plus.
- Skills:
- Computing: Postman, Insomnia or other API Tools
- Language: English
What we can offer you:
- The opportunity to work for one of the world's top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
- Skills development and opportunities to try new ideas
- A global diverse work environment
- Remote office working
Application process:
The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply.
Are you the one we are looking for? Apply now!
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
Date Posted
02/18/2023
Views
1
Positive
Subjectivity Score: 0.9
Similar Jobs
Entry-Level Logistics Specialist - Expeditors
Views in the last 30 days - 0
Expeditors is a global supply chain management company with a strong focus on professionalism leadership and a friendly environment They hire for atti...
View DetailsInside Business Development Executive (Cox Business) - Cox Enterprises
Views in the last 30 days - 0
Cox Business is seeking an Inside Business Development Executive with 7 years of experience in a related field The role involves identifying and creat...
View DetailsSystem Programmer III CICS/MQ - Northwestern Mutual
Views in the last 30 days - 0
Northwestern Mutual a leading Life Insurance Financial Planning and Investment company is seeking a subject matter expert in Mainframe CICS and MQ The...
View DetailsOracle EBS Developer with OAS and APEX (M) - SimIS Inc.
Views in the last 30 days - 0
SimIS Inc a veteranowned small business founded in 2007 is currently recruiting for an experienced Oracle EBusiness Suite Developer The role involves ...
View DetailsProject Manager II (A) - SimIS Inc.
Views in the last 30 days - 0
SimIS Inc founded in 2007 is a Veteran Owned Small Business specializing in information technology solutions They are currently recruiting for a leade...
View Details