Certifications Program Manager

At Webflow our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative. It’s the web made better.

We are seeking a highly skilled Curriculum Manager to join our Customer Education team. The ideal candidate will be passionate about leading teams to empower users through education possess a strong background in curriculum development and have experience with customer and partner education for enterprise SaaS. As the Curriculum Manager you will play a pivotal role in defining the curriculum roadmap and managing the team to create and deliver educational programs tailored to our diverse user base.

About the role

• Location: Remote-first (United States)

• Full-time

• Exempt status

• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $88400 in our lowest geographic market up to $121600 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location job-related experience knowledge qualifications and skills.

• Reporting to the Sr. Director Education

As a Certification Manager for Customer and Partner Certifications you will play a pivotal role in ensuring that our customers and partners meet the necessary standards and qualifications required to effectively engage with our products and services. You will be responsible for overseeing the certification development process managing the certification program and providing support to customers and partners throughout their certification journey.

As a Certifications Program Manager you’ll:

• Develop and implement strategies for customer and partner certification programs.

• Oversee the entire certification process from the initial job task analysis to blueprint item writing analysis and exam publishing and delivery.

• Establish certification requirements guidelines and procedures in alignment with organizational objectives as well as ensuring certifications are valid and legally defensible. Work closely with stakeholders subject-matter experts curriculum designers and instructors to ensure alignment with job roles and certification requirements.

• Develop and implement robust processes to accurately measure certification content quality using industry standard psychometrics.

• Continuously optimize certification processes to enhance candidate satisfaction and address challenges promptly.

• Use data-driven insights to drive continuous improvement in the certification process.

• Collaborate on external certification and badging vendors including RFPs SOWs budget and onboarding.

In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you

You’ll thrive as a Certification Program Manager if you have:

• Proven experience in certification program management instructional design or project management preferably customer or partner-facing.

• Understanding of certification processes standards and compliance requirements.

• Excellent communication and interpersonal skills with the ability to interact effectively with diverse stakeholders.

• Detail-oriented with strong organizational and project management abilities.

• Ability to work independently and collaboratively in a fast-paced environment.

• Demonstrated ability to deliver results on time and within budget

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers

• Move with heartfelt urgency. We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have and we make the most of every moment

• Say the hard thing with care. Our best work often comes from intelligent debate critique and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect maturity and care

• Make your mark. We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues. We work as a team to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing privately-owned company

• 100% employer-paid healthcare vision and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week) as well as Health Savings Account/Health Reimbursement Account dependent care Flexible Spending Account (US only) dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options such as life disability hospital protection accident and critical illness where applicable in the respective country of employment

• 12 weeks of paid parental leave for both birthing and non-birthing caregivers as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement

• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit) and sabbatical program

• Access to mental wellness and professional coaching therapy and Employee Assistance Program

• Monthly stipends to support health and wellness smart work and professional growth

• Professional career coaching internal learning & development programs

• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits like CPA or financial advisor coverage

• Discounted Pet Insurance offering (US only)

• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or company-sponsored perks unless otherwise required by law.

Be you with us

At Webflow equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences. Employment decisions are made on the basis of job-related criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

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Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Upon interview scheduling instructions for confidential accommodation requests will be administered.

To join Webflow you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you solely for employment purposes.

For information about how Webflow processes your personal information please review Webflow’s Applicant Privacy Notice .