Chain Development Director Central, U.S. Strategic Accounts

Job Description

The Strategic Accounts Chain Development Director is responsible for crafting, aligning, and presenting market-level chain strategies to support the Annual Operating Plan across TX, MO, and LA. This role requires a collaborative approach, working cross-functionally with Diageo's Performance Management/Business Development, Revenue Growth Management (RGM), Trade Development, Strategic Accounts, and CPWS teams. The ideal candidate will have a strong commercial track record, deep critical thinking, and the ability to influence at all levels of the organization.

Key Responsibilities and Impact

• Drive Market Connectivity: Champion strong alignment between division, distributor, and strategic accounts to achieve goals across the Open Central region, with a primary focus on TX ($325m RSV) and MO ($50m RSV), contributing to a total Strategic Accounts RSV of $410m.
• Collaborate with Local Teams: Partner with local market teams to align behind the Strategic Accounts strategy, ensuring cohesive execution.
• Lead Chain Strategy Development: Orchestrate the development and execution of chain strategies for spirits, in close collaboration with Diageo's Central Division leadership.
• Focus on Growth: Align and complete plans to drive spirits volume, revenue growth, overall execution excellence in service of improving market share performance.
• Optimize Prioritisation: Collaborate with Business Performance & Development and Revenue Growth Management teams to strategically allocate local resources.
• Accelerate Key Brands: Identify and implement programming to accelerate the growth of critical brands.
• Ensure Compliance: Balance and optimize Strategic Accounts trade activities to maintain ROM compliance and alignment with market strategies.
• Lead Consistent and Clear Communication: Ensure seamless and open communication by collaborating with state-level Performance Management teams to build, articulate, and disseminate key programming to Field Teams, GSMs, and during weekly meetings.
• Strategic Account Planning: Lead strategic account planning (chain planning summits) to enhance connectivity between Strategic Accounts, Division, and Distributor teams.
• Market Presence: Maintain a strong market presence, staying close to key customers, competitors, and consumers (the 3 C's), with travel estimated at 25%.

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• Bachelor's degree required; MBA preferred.
• Minimum of 8 years of experience in distributor and chain management, ideally within the beverage alcohol industry.
• Shown self-starter with a strategic attitude and a strive to achieve results.
• Outstanding organizational and communication skills.
• Proven success in developing and completing customer strategies.
• Proficiency in sales analytics; experience with IRI or Nielsen preferred.
• Strong financial competence with the ability to drive commercial outcomes.