Change Management Analyst

At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality.

YOU:

Looking for experienced and growth-minded Change Managers with excellent communication skills, who are interested in learning our business by managing change and communications for our Product Launch and Lifecycle Operations team and also leading change management activities for small to medium projects, from concept to execution to adoption. 

As our new Change Management Sr. Analyst, you will be responsible for managing internal stakeholders across Marketing, Sales, and Operations with a global impact. You will advise on change management and communications best practices, plan and coordinate deliverables (primarily comms and collateral), and manage stakeholder engagement. The Change Management team is responsible for long term, strategic projects that transform how Meraki does business, therefore you will get a wide breadth of exposure and perspective. Ideally, you work independently with strong people skills and excellent communication skills (both written and verbal). You are comfortable in a meeting with technical experts, asking questions to understand how their project impacts internal teams. You are equally comfortable presenting stakeholder engagement plans to leadership or drafting comms to partners about shipping delays. You quickly master both the organization and our business, connecting people cross-functionally and driving projects forward.

Cisco Meraki is looking for a new Change Manager to join our Business Operations Team! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.

• Build and execute end-to-end change programs for organizational transitions driven by the operations teams
• Manage change and communications for our product lifecycle stakeholders, including go-to-market, new product / feature introductions, and end of sale
• Develop and drive stakeholder and impact assessments, communication and training plans, and measure adoption
• Build effective cross-functional relationships and champion change across Meraki

We strive to create a welcoming workplace that inspires the insatiably curious and the relentlessly focused to make customer IT and networks utterly simple. We are looking for an individual that lives the Meraki values daily: care deeply, be brave, simplify everything, and everybody in. Our ideal candidate is not bound by a checklist, which includes,

• 3-5 years of organizational change management experience 
• 5+ years of related project/program management experience and a bachelor’s degree
• Strong knowledge of processes and activities needed to identify, define, combine, unify, and coordinate various processes and project management activities, including scope, time, cost, quality, and change management
• Strong skills in planning and prioritization, risk identification and management, and time and productivity management
• Strong business networking, client management, consulting and partnering, facilitation, conflict management, negotiation, change management, coaching and presentation & demonstration skills
• Successful management of ambiguity and changes in direction and priorities 
• Solid grasp of how new systems, processes, and tools can affect people and their work
• Ability to effectively influence peers and managers
• Ability to work autonomously to deliver outstanding results with minimal direction
• Excellent written and verbal communication skills required
• ProSci certification preferred

Why Cisco Meraki?

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Compensation Range: $78,400 USD - $117,200 USD 

Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.