Change Management Lead (Remote)

What you will do:

Reporting to the Program Manager, Change & Learning Strategy, the Change Management Lead will play a key role in ensuring that the ERP project meets objectives on time and on budget by driving employee awareness and proficiency, and increasing adoption. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.

The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The Change Management Lead will work to drive faster adoption, higher utilization, and increased proficiency around the changes that impact employees. These improvements will drive benefit realization, value creation, ROI and the achievement of results and desired outcomes.

In addition to leading change management efforts for projects and internal initiatives, this person will work through many others in the organization to succeed. The Change Management Lead will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsors. The Change Management Lead may also provide direct support and coaching to frontline managers and supervisors as they help their direct reports through transitions. He or she will also support the project teams in integrating change management activities into their implementation plans.

How you will do it:

• Ensure business is prepared for any/all changes and/or impacts throughout project lifecycle by creating change vision and strategy: design, planning, and execution of program/project (stakeholder mapping, communications approach, and engagement plan)
• Apply a structured methodology and lead change management activities - Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Assess the change impact - Conduct impact analyses, assess change readiness and identify key stakeholders.
• Actively assess and manage risk; remove / reduce barriers towards realizing goals, ensuring mitigating actions are in place and managed

• Measure and monitor change: status reporting, providing visibility on status against milestones, and transparency of risks and issues
• Work collaboratively with internal and external stakeholders to achieve alignment of change scope, as well as develop and execute change, communication, and training strategy and plans
• Facilitate training workshops with multi-disciplinary client teams, at all levels of the organization
• Lead and support communication and learning efforts - Support the design, development, delivery and management of communications to create awareness, proactively manage resistance to change, and help ensure user readiness
• Keep abreast of current change management practices and be both an advocate and thought leader for the discipline

• Challenge and coach senior client executives to become better change leaders

What we look for:

Required:

• Strong understanding of change management principles, methodologies, and leading practices with previous experience with large scale organizational change efforts
• Proven Change Management expertise with extensive and demonstrable project experience supporting large-scale organizational change efforts, minimum of (5) years of change management

• Strong working knowledge of MS Office Suite and experience leveraging tools to develop work plans, articulate complex issues, analyze data, and structure information
• Organized with a natural inclination for planning strategy and tactics
• Ability to develop strategic communication plans, socialize them, and deploy them
• Proactive individual able to operate efficiently in a fast-paced environment
• Experience of facilitating workshops and engaging with stakeholders at all levels and functions of the business

• Strong written/oral communication & interpersonal skills
• Excellent stakeholder management skills, and the ability to work across the organization to break down silos and help the business "think like" and "communicate like" a cohesive entity
• Quick learner with the ability to manage multiple initiatives and adjust to changing priorities, and meet strict deadlines
• Able to quickly forge effective working relationships with a variety of personalities
• Familiarity with project management approaches, tools and phases of the project lifecycle

• Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.

Preferred:

• College degree required; MBA preferred
• Six Sigma experience (Green Belt or Black Belt preferred)
• PROSCI certification
• Recognized Change Management accreditation preferred

• PMP certification preferred

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.