Change Management leader

Title: Change Management leader
Northern Trust is seeking a controls-minded Change Management leader. The Change Management Process Team is responsible for ensuring adherence to control framework while enabling efficient throughput of production changes.
Responsibilities:

• This self-starter must have strong organization skills, ability to communicate and think critically.
• Strong verbal and written communication skills for variety of audiences.
• Ability to create strong, well organized, impactful communications.
• Generate enthusiasm and enable a "risk minded" organization
• Strong understanding of the key ITGC domains namely change management
• Strong understanding of identifying and documenting system risk
• Strong understanding of exception evaluation and risk mitigation strategies
  • Strong ITGC experience in these areas:
  • Documenting ITGC controls & policies
  • Leading ITGC controls assessments and developing implementation & remediation roadmaps
  • Managing internal and external stakeholders
  • Leading controls rationalization and optimization projects, i.e., streamline and reduce controls
• Manages Change Management function and ensures compliance with policy and practice.
• Produce month-end summaries of all changes processed to implementation.
• Implement and enforce OLAs/SLAs to ensure effective governance of change requests through the Change Management lifecycle.
• Partners with Change Management Product Owner on tooling automation (requirements, testing, adoption) to support Change Management Operations.
• Develop / update standards, processes, procedures and training material as required.
• Identify and drive continuous improvement initiatives across Change Management Operations.
• Partner with Risk & Control and other LODs (as required) to evidence control monitoring, and other risk and audit related requirements.
• Develop presentations/material and present to targeted audiences.
• Plan, execute and manage projects and other special ad-hoc exercises/assignments as requested.
• Experience in a large financial services firm or highly regulated industry a plus.
• Project management expertise including working knowledge and application of Agile methodologies a plus.
• Organizational change management experience a plus.
• Experience with IT controls and risks.
• Experience leading application development initiatives.
• Familiarity working with PPM Tools such as Clarity and other tools including Service Now, Jira, Azure DevOps, etc.
• Oversees change audits to ensure audits completed successfully and issues are communicated.

Qualifications:

• Expert knowledge in the Change Management (ITIL) space
• 7-10 years of work experience with ITGC
• Experience working with Engineering teams and homegrown technology stacks and ITGCs
• Experience with our common SaaS applications (ServiceNow)
• Cybersecurity experience
• Experience with internally developed proprietary applications
• Assessing and remediating controls preferred
• SOC 1 reports preferred
• Segregation of duties preferred
• Bachelor's degree in accounting or equivalent required

Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.