Change Management-Senior Business Analyst

Functional Title Change Management-Senior Business Analyst Officer Title Associate, AVP

POSITION SUMMARY

The Senior Business Analyst will initiate, organize, drive, and complete small projects or segments of large projects that address business goals and needs. S/he may participate in any or all phases of the project life cycle and is responsible for execution of project tasks in accordance with standards and best practices.

The Senior Business Analyst gathers requirements, analyzes data, researches issues, and devises solutions for the project. In addition, s/he may lead user acceptance testing, training, and implementation of new and existing applications as defined in a project or product roll-out plan. The Lead Business Analyst is results-oriented and understands the impact of the project on the organization as a whole. In addition, s/he may provide guidance for one or several Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work.

PRINCIPAL RESPONSIBILITIES

Project Management and Execution *

Assist Project Manager and Project Sponsor in defining project scope. * Identify business goals and problems in individual business units and across the organization.

* Perform assessment of feasible solutions and the range of problems they may solve.

* Lead project segment or work stream. Prepare a plan for the work stream plan, including the creation of a work breakdown structure, task assignments, timelines, phases, dependencies, and critical paths.

* Work with Project Managers to prioritize deliverables and manage resources *Ensure thorough testing of all system changes, including user acceptance testing, regression testing, client testing and parallel/pilot testing as required *Ensure that Business Analysts adhere to strong project execution methodology standards and best practices throughout the project lifecycle

Area of Responsibility Key Activities

Data Collection & Documentation

* Document and/or review business requirements gathered from business users, sponsors and clients, and obtain user signoff on the requirements

* Identify and interview key individuals to gather needed details and direction to define business requirements.

* Track and organize open items; understand the time sensitivities of open issues and drive to resolution

* Communicate defects to Systems developers. Track delivery dates for defect fixes and maintain status reporting. Escalate appropriately.

* Oversee and/or participate in documentation of new or revised procedures or workflows.

* Document Change Requests, provide effort estimates and document business requirements for approved and Analysis

* Conduct business analysis to determine how changing business needs will affect the system or product; clearly articulate the business need and potential solutions with support of insightful analysis and documented evidence

* Demonstrates strong subject matter expertise in the assigned product or discipline, including technical knowledge of associated systems

* Design creative solutions that meet the goals and objectives of the project and align with product/discipline strategy.

* Lead design sessions, driving to creative, well thought out, viable solutions

* Identify gaps between business requirements and existing or proposed design solutions.

* Recognize patterns in complex information across multiple projects and identify key issues.

* Work with business areas to identify productivity improvements in workflows and procedures.

* Work with business areas to identify areas of risk for errors and omissions.

Communication

* Plan meetings, prepare materials, and lead or participate in meetings with business users and sponsors, systems groups, vendors and clients

* Prepare project status reporting and other project communications for internal and external stakeholders as needed

Leadership

* Lead work streams or project segments

* Lead or participate in client workshops and meetings to identify key issues, requirements, and gaps.

* Conduct/lead user/client training when necessary.

* Assist in the creation of product announcements and modification of client demonstration materials as needed.

* Provide guidance for Business Analysts through coaching, resolving interpersonal conflict, coordinating activity, and assigning work.

* Based on lessons learned, offers updates to improve best practices, project documentation and standards as applicable.

POSITION SCOPE

Level of organization accountability over which the position operates:

LOB Division Department Work team/small group Individual job

Level of direct supervision received: Direct Moderate Limited

Primary internal and external contacts with whom position interacts, and purpose/nature of contact:

Internal - regular interaction across the firm with mid to senior level management related to project execution and

status updates.

External - may participate in vendor discussions in conjunction with senior management

KNOWLEDGE, SKILLS AND ABILITIES

Education level and/or relevant experience(s) * BA/BS degree and/or equivalent work experience. * 5+ years of industry or project experience

Knowledge and skills (general

and technical) * Takes ownership and follow through on tasks; results oriented * Flexible and able to handle multiple priorities * Creative thinking, intellectual curiosity * Problem-solving and sound judgment * Analytical and problem solving skills * Strong organizational and time management skills * Strong attention to detail * Excellent verbal and written communication skills with all audiences * Negotiation and mediation skills. * Experience using established project management principles and methodologies.

Other requirements (licenses,

certifications, specialized training,

physical or mental abilities

required) * Proficiency in MS Office product suite

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

Full time

Boston