Change Manager

Job Posting End Date: October 13

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

13 Change Manager
Hybrid –Basingstoke or Dorking 2 days a week

What will you bring?

We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. 

We are currently seeking a Change Manager to join our team as a technical subject matter expert in the areas of Change, Incident, Service Transition, Release, and Problem Management. In this role, you’ll use your strong technical background and in-depth knowledge of ITIL disciplines (qualified beyond Foundation level) to communicate complex technical information in a clear and credible manner. We are looking for someone with excellent problem-solving, collaboration, influencing, and conflict management skills to guide and support IT teams through key operational processes. 

Key Responsibilities:
• Analyse and assess change requests for accuracy, detail, approvals, and proper scheduling.
• Reject any change requests that do not meet established criteria.
• Chair the Change Advisory Board (CAB) meetings, ensuring quorum and thorough review of high-impact changes.
• Manage the scheduling of changes to avoid adverse impacts on systems and services.
• Oversee the preparation of regular releases, ensuring all contents are tested, and resourcing is in place.
• Lead the implementation of major releases, ensuring adherence to the plan, tracking issues, and conducting post-implementation reviews.
• Explain decision-making and reporting to senior leadership, demonstrating robust communication skills while serving as a role model and mentor to others.
• Bring experience from a financial services background or a major regulatory organisation, ensuring a strong understanding of compliance and industry standards.

In this role you can expect: 

• Generous Bonus
• Private Medical Insurance
• DC pension scheme 
• Life, medical and income Insurance 
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) 
• Salary sacrifice electric car scheme with free on-site electric chargers. 
 
 
We are an inclusive, diverse employer, where you can grow your future career with us without barriers. We’ll support and challenge you to be your best with a wealth of learning and development opportunities. 
 
If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact directly.

Please note internally this role is titled Change and Release Manager.

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 #LI-Hybrid

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

Company:

Unum UK