Channel Enablement Manager

The Channel Enablement Manager will develop and implement world class enablement programs for Fastly’s Channel Partners. They will combine a passion for problem-solving, coaching, and simplifying concepts to drive learning and establish positive relationships with Revenue Organization members, Executive leadership, and Fastly Partners. They will work cross-functionally with multiple parts of the business - Sales, Channel Management, Customer Success, Sales Operations, Product Marketing, and Product - to continually discover and meet the objectives of a dynamic, growing business.

What You'll Do

• Collaborate with revenue leadership and individual contributors to develop, execute, optimize, and assess comprehensive Channel Enablement programs
• Identity and understand the competencies Channel Partners need to master Fastly Sales, and  build scalable and measurable learning programs to achieve these outcomes
• Design, implement, and deliver training in a variety of formats including in-person, virtually, one-on-one, and video to create an engaging learning experience
• Design and execute Partner Enablement activities such as monthly webinars and events focused on up-skilling Fastly Partners
• Manage internal enablement for Fastly’s revenue team on partner-related topics
• Work with Customer Enablement Team to implement and design technical learning paths from Fastly Academy content. 
• Gather and relay data points and feedback to continuously iterate on the enablement strategy
• Manage the Fastly Partner Portal content to enable Channel Partners with training, marketing materials and engaging content. 
• Leverage sales enablement software tech stack (Highspot, Skilljar, SurveyMonkey, ZenDesk, iMovie, Salesforce, etc.) to drive learning and ensure resources are easily accessible.
• Work closely with channel team members to ensure objectives are met and communicate feedback, success stories, roadblocks, and lessons learned

Work Hours:

• This position will require you to be available during core business hours

What We're Looking For

Basic Qualifications:

• 5-7+ years of Channel Enablement experience with increasing responsibility at a SaaS or tech company
• A self-starter, comfortable taking initiative and working with cross-functional, executive-level decision makers to uncover needs and resolve pressing business issues
• Detail-oriented and highly organized with the ability to manage multiple programs simultaneously while adhering to high levels of accuracy and quality of work
• Excellent communication skills and experience writing, editing, and presenting to multiple levels of an organization
• Strong understanding of the Channel environment including successful channel strategies, enablement, support, operations, and sales processes. 
• Ability to design innovative channel enablement strategies, providing thought-leadership to internal stakeholders

Preferred Qualifications:

• Experience owning, developing, implementing, and measuring trainings, learning paths, or projects within a high-growth organization
• Experience selling, supporting, or enabling learning on a highly technical product

Work Location(s) & Travel Requirements

This position is a remote role and open to candidates residing in the following locations: San Francisco, CA or Denver, CO. 

This position may require travel as required by your role or requested by your manager.

Salary

The estimated salary range for this position is $113,220 to $166,500.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

• We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), company paid holidays, paid time off and paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program.