Channel Manager - Consumer Sales

Channel Manager - Consumer Sales

When you're in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different, and you can add value, we encourage you to apply! #BuildGigabitAmerica

About Us

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future-proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.

About You

You are a driven sales leader with a knack for building high-performing teams. You take ownership of your team's success. You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and KPI reporting. You are just as comfortable in the field talking to customers as you are in the boardroom reporting on YoY results. Speaking of results, yours are always second to none. You do everything with excellence and expect the same from your team. A creative thinker who takes responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.

About The Role

This role reports to the regional consumer sales team and is responsible for improving the penetration of our fiberoptic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including D2D, residential agents, multifamily, and more.

Responsibilities

• Recruit and lead a team of internal and contract sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
• Assign territory to sales professionals while managing KPIs and sales activity within the assigned territory
• Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
• Develop fresh insights and techniques to reach more households with fiberoptic internet
• Travel up to 25% as necessary
• Beat our competition and delight our customers every day

Requirements

• Unwavering integrity, unrelenting drive, and continuously improving
• 1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success
• 3+ years of experience leading top-performing sales teams
• Deep understanding and ability to comprehend and produce accurate sales trends, and forecasts, and uncover opportunities within the KPIs
• Excellent verbal, written, presentation, and content creation/communication skills
• Exhibits sound business judgment, and emotional intelligence, and has a proven ability to influence others
• Ability to operate independently in a lean, fast-paced organization
• Bachelor's Degree or similar work experience required
• Must reside in the Greater Tampa Area

Salary Range: $70,000 to $155,000

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.