Channel Manager, Video Services
Job Description
The position will act as the dedicated account manager for a roster of premium video partners. This person will be relationship-driven with a creative and analytical mind, with the ability to work proactively and autonomously. The Channel Manager, Video Services role reports to Director, Video Services & Channel Management and is based out of our New York City office.Â
What you'll do- Serve as the singular point of contact for inquiries from artist, label and client management team on designated roster of priority channels.
- Execute various post-launch channel activities including marketing activations that enable clients to attain maximum reach and retention of users, maximize revenue, and super-serve artists and labels across the highest tier of service - all based on strict deadlines and priorities.
- Provide on-going channel support and white glove service - including programming, optimizations, channel analysis/monthly reporting, video and content strategy, marketing and troubleshooting general partner questions.
- Provide an extraordinary level of support for Video Services client(s) & internally (label & product managers, etc.) to ensure that video content related issues are resolved immediately.
- Track, analyze, and report on channel & category progress, using metrics like CPM, viewership, and subscriber demographics.
- Liaise with clients / client managers, marketing & audience development teams to leverage YouTube around key release campaigns & isolate / develop tentpole campaigns specific to YouTube for their key labels & artists.
- Effectively work within The Orchard’s internal systems, YouTube’s CMS (Content Management System) and YouTube.com, maintaining up to date and accurate records.Â
- 3+ years experience in digital video; 2 years experience managing, programming, and optimizing YouTube channels
- In-depth understanding of rapidly evolving digital landscape with proven ability to harness it in an effort to reach goals (e.g. user generated content, social media)
- Ability to communicate & work effectively with various stakeholders (C level, clients, interns)
- Proficiency and familiar with Microsoft, Google, Apple, Photoshop After Effects
- Ability to be available out of office hours - flexible and nimble working abilities.
- Fluency in verbal and written Spanish a plusÂ
- Â You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey
- A modern office environment designed to foster productivity, creativity, and teamwork
- An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
- Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans
- We invest in your professional growth & development
- Time off for a winter recess
The Orchard is a leading music distrithe focus is to provide a comfortable, social and engaging environment to encourage productivity and creativity.
bution company operating in 45 markets worldwide – distributing music from independent artists including Ozuna, Skepta, Jorja Smith, and Kelsea Ballerini. With cutting edge operations and an unparalleled global team, The Orchard partners with labels of all sizes to make their music and video available across hundreds of digital and physical retailers around the world. At The Orchard,Our Hybrid with Flexibility approach combines the flexibility of remote working with the benefits of in-person collaboration whenever we need to come together to do our best work. Managers will partner with their teams and employees to establish work arrangements that meet the business, team, and individual needs.
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
Date Posted
09/08/2023
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