Channel Operations Analyst

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Global Channel Operations focuses on developing and implementing an impactful and effective partner experience including program, tools and processes conducted when doing business with Motorola Solutions.
Job Description

This is a program development and operations role that will primarily support the North America channel communities.

Responsibilities of the Channel Operations Analyst include but are not limited to:

• Drive strategic and complex projects including the creation and deployment of new partner programs and tools
• Design programs that will drive increased partner engagement, sales growth and commitment to MSI
• Create simple, easy to use processes that partners are required to execute to obtain support or financial benefits
• Demonstrate thought leadership and lead discussions involving troubleshooting issues and determining resolutions associated with the partner experience
• Assist in the design and implementation of digital transformation initiatives utilizing our new partner platform
• Establish a close working relationship with key work partners from sales, support, product and service organizations
• Presentation and booth representation as required at local, regional and national channel partner and sales event

 

Qualifications:

• Bachelors degree required, Masters degree a plus
• 2+ years of program/process management experience
• Basic knowledge of channel distribution strategy and programs is strongly desired.
• Some travel may be required.
• Knowledge of Salesforce.com Communities or similar CRM tool is a plus.
• Strong communication and collaboration skills

#LI-RO1

Basic Requirements

• Bachelors degree with 2+ years of program/process management experience OR 4+ years of program/process management experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.