Channel Partner Manager

Who are we?

Consolidated Concepts is a purchasing partner for multi-unit restaurant.  We help restaurants reduce their costs and increase their profitably by offering a suite of services focused on streamlining their supply chain and procurement processes.  As a Buyers Edge Platform company, Consolidated Concepts combines the purchasing power from all of their clients and offers competitive contracts on products and services that restaurants buy every day.  Our solutions focus on 6 key areas: Group Purchasing, Supply Chain Consulting, Data + Spend Management, Food Cost Management, Alcohol Spending, and Produce Contracts.  Our clients are some of the most exciting growing restaurant concepts in the country ranging from emerging operators to established national franchise brands.

Who are we looking for?

Your primary responsibility will be to work with our Channel Partners and help their clients save money. Channel Partners add their clients to our program or programs and you help them with this. You will nurture both relationships by adding more value (signing the clients to more programs).

This position will ideally be hybrid (3 days/week) based near either our Waltham, MA or Lake Worth, FL offices, but it can also be based remotely. Year 1 - you will travel 1 trip every 2 months ,Year 2 and forward 1 trip per month

Essential Duties

• Establish and deepen relationships with Channel Partners and clients by understanding their business objectives and providing exemplary support as their primary contact within Consolidated Concepts

• Conduct on-going meetings and calls to communicate frequently with Channel Partners and clients on updates, information, concerns and opportunities

• Serve as the Channel Partners and clients voice within Consolidated Concepts

• Keep organized for both the internal team as well as the needs of the Channel Partners and clients.

• Proactively anticipate Channel Partner and customer needs and identify any potential issues. Create recommendations and facilitate action for resolution

• Identify opportunities for potential up sell, including produce programs, supply chain consulting, Technology and Master Distribution Agreement services

• Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system

• Organize and conduct business reviews, client calls, meetings inside and outside of office

• Track follow up for any Channel Partners and client involved meetings and keep internal systems and databases up-to-date with client information

• Market new programs and services to Channel Partners and clients

• Provide appropriate status updates on project progress

• Must be comfortable being the point person for the Channel Partners and client and internal departments

• Procure, organize, and disperse data

• Have full understanding of Consolidated Concepts interaction with Platform brands

• Review client data and work with Client Operations team in driving additional revenue through direct manufacturers programs

• Be available to travel to visit Channel Partners and clients face to face

• Understand and follow internal processes CC has set up with internal teams to keep Channel Partner and client projects on track

• Track all client activity and opportunities in Salesforce

What you bring:

• 2-4-year college degree

• Distributor and/or hospitality/account management experience (5 years minimum)

• Valid, unrestricted driver's license with the ability to rent a car

• Confident/Outgoing/Flexible

• Restaurant or hospitality experience preferred

What’s in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

Invest in your success. We will provide you with a thorough training and development program and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We have half-day Summer Fridays!