Channel Partner Manager

As our first Channel Partner Manager at Assembled you will own and manage our holistic strategy for channel partnerships (TSDs Consultants VARs SIs). You will help cultivate strong relationships with key channel partners generate partner pipeline and drive initiatives that deliver meaningful value to Assembled partners and customers. In addition you’ll have the opportunity to be an early member of the Partnerships Team and play an influential role in shaping our partner program processes and strategy as we scale.

Responsibilities

• Partnership Strategy Development: Develop and implement a comprehensive strategy for growing Assembled’s presence in the CX ecosystem via TSDs (Technology Services Distributors) and other channel motions.

• Relationship Management: Build and nurture strong long-lasting relationships with partner stakeholders. Serve as the primary point of contact and liaison between organizations.

• Go-to-market Initiatives: Identify develop and manage joint marketing and sales activities that drive awareness and pipeline. Travel as needed to support field events (industry conferences partner events SKOs etc.)

• Performance Metrics: Monitor analyze and report on partnership performance including KPIs for partner activity enablement and pipeline.

• Market & Competitive Insight: Stay abreast of industry trends and insights to inform partnership strategy and identify new areas of opportunity for the business.

• Cross-functional Collaboration: Align internal teams at Assembled including sales and marketing with relevant partners through targeted demand generation account mapping activities and co-selling (including resolving conflict and enforcing ROE).

• Recruiting and Enablement: Recruit and develop new channel partners. Facilitate training and education activities to build mindshare of Assembled.

About You

• Experience: 5+ years of SaaS experience with at least 3 years in channel management with TSDs Resellers and/or Consultants (channel sales partner development etc.)

• Relationship Building: Strong interpersonal skills with the ability to build rapport and establish trust with partners (pre-existing network of relationships is a plus)

• Track Record of Success: Proven ability to generate partner-sourced pipeline and bookings.

• Operational Excellence: Ability to develop partnership plans and execute them effectively.

• Analytical Skills: Experience in analyzing partnership performance metrics and making data-driven decisions.

• Industry Knowledge: Understanding of the CX & contact center landscape with a keen insight in navigating TSD networks.

• Communication Skills: Excellent verbal and written communication skills with the ability to clearly articulate ideas strategies and concepts.

The estimated On Target Earnings (OTE) for this role is $150000-180000 per year. The annual pay offered may vary depending on location job-related knowledge skills and experience. Stock options are provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered.