Channel Partnerships Manager

Special Note: You must be currently located or willing or relocate to and/or near our New York City and/or Chicago hub locations. We are also open to candidates who are located in the SF Bay Area as well.

How you can help make a better world of work

As a key driver of Culture Amp’s Partner Up strategy, the Channel Partnerships Manager (North America) will be helping to accelerate our mission to impact the lives of 100 million people at work, by growing the number of organizations who can adopt Culture Amp through our partners. 

Culture Amp’s Customer Group is structured into regional markets, where Campers across Marketing, Sales, Customer Success and People Science work together to attract, retain and grow our customers around the world.

In this team of amazing humans, you will drive our approach to channel partnerships in North America, which include the following responsibilities: 

Discovery & effective onboarding of new partners  

• Manage the recruitment, qualification and onboarding process for new partners (this may include consultants, investors (PE & VC), strategic/integration partners)
• Negotiate and close out legal partnership agreements 
• Provide consistent enablement to ensure partners are up to speed with product/positioning knowledge 

Generate Mutual Value 

• Evaluate financial and non-financial risks/benefits of new partnerships, identifying solutions with cross-functional leaders and executing them with ad-hoc exec guidance (e.g agreeing on incentives - discounts, commission etc).
• Act as a single point of contact between the partner and internal cross-functional team to resolve issues.
• Allocate leads and introduce partners to AEs/AMs
• Track and report on performance of partnerships using CRM/Looker  
• Generate quarterly statements/invoices for partner commission in collaboration with Finance

Cross-Functional Collaboration 

• Partner with Regional Marketing to identify and deliver on co-marketing activities with partners 
• Partner with GTM leaders to align on activities where partners can support acceleration of growth markets. 

Contribute to Culture Amp’s broader partnership strategy & company goals

• Provide input to Product/Engineering for decisions on broader strategic partnerships
• Identify and support internal enablement needs generated from partnerships (SDR inbound qualification, communication of partner status)
• Partner with Product Marketing to create content/resources for scalable partner enablement 
• Partner with Sales Enablement to develop content to standardize ways of working between sales & partners 
• Represent Channel partnerships in company-wide forums ie Situation Room
• Field content/marketing partnership enquiries to relevant departments  
• Support sponsorship efforts for Culture First Conferences 

You have 

• Ideally 2-4+ years of successful Channel/Partner experience in SaaS/Technology (HR tech would be a plus)
• Solid relationship-building skills to create a Culture First partner experience for all stakeholders involved 
• Track record of collaborating with cross-functional teams to deliver on partner programs
• Experience working across different partner types (affiliates & resellers would be great!) 
• Commercial mindset to achieve goals and targets for both Culture Amp & partners
• Big ideas to contribute to how we accelerate Culture Amp’s overall partner program.

You are

• Passionate to learn about our product and how we strive to support our customers
• Someone who is a self-starter and who demonstrates a growth mindset and initiative
• Someone who thrives in ambiguity and who loves to build
• Someone who is collaborative and can work well cross functionally (internally and externally)
• Comfortable working with a global team across North America, APAC and EMEA
• Genuinely interested in joining Culture Amp’s mission to build a better world of work