Channel/Partner Communications Manager

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

The North America channel marketing team creates and oversees execution of marketing plans and programs for channel go-to-market initiatives within the Professional, Federal, MR, Commercial, Business as well as Consumer Radio partner community. The team oversees regional channel go-to-market strategy, channel communications, MDF/Coop partner program development and enablement/development of programs and tools to drive partner loyalty, and help drive revenue growth as well as increased profitability for MSI and our indirect channel partners.
Job Description

Scope of Responsibilities/Expectations:

The North America Channel Communications Manager collaborates with everyone from subject matter experts (SMEs) to senior leadership on the indirect sales, go-to-market, channel operations, channel marketing, and solutions and vertical marketing teams to effectively communicate key sales, product, program, marketing and business operations information to our indirect channel partners and Motorola commercial sales organization. Key information may include details on new product launches, price changes, sales enablement tools, channel programs, events, promotions and incentives, and more. This position is a remote opportunity.

Channel Communications:

• Develop, manage and execute tactical communications plans and calendars for channel webinars and events, newsletters, emails (eDMs), sales leadership channel town halls, video messages, podcasts, and any other vehicles of communications deemed necessary

• Oversee and continuously improve the communications request process and forms used to solicit relevant and timely topics and content 

• Create messaging and new content, write copy, manage distribution lists, proof, and deliver final communications via the appropriate channel communications mediums

• Leverage Eloqua or other internal marketing automation tools to develop and deliver communications to the channel

• Serve as subject matter expert for best practices on channel communications including which mediums to use, timing/frequency to launch, and positioning of content

• Act as copy editor for high visibility channel communications and marketing materials; proofread final documents from content owners to ensure brand compliance and readiness

• Collaborate with the design team to develop compelling presentations, banners, templates, etc. to amplify communications and messaging 

• Define and execute placement of all information communicated to the channel with the goal of making content easily accessible on our partner portals and intranet sites

• Perform basic technical functions, troubleshooting and coding that enables the sending of communications and uploading of content to marketing tools/sites

• Measure and report out on performance of communications to channel sales and marketing leadership

• Coordinate with all regions and relevant Motorola Solutions subsidiaries to share and leverage information and content as needed

• Innovate new communication mediums and assess existing processes, communication channels, and tools to maximize partner mindshare and awareness of channel communication content

• Manage relationships and negotiate scope of work and costs with outsourced communications agencies 

• Manage allotted project budgets

This is a remote position open to any location in the United States.

Knowledge/Skills:

• Bachelor's Degree with focus on marketing, communications or related field

• 3+ years of marketing experience

• B2B experience preferred

• Self-starter who quickly and proactively solves challenges with minimum guidance and direction

• Project manager with the ability to work on multiple projects with various deadlines at once

• Strong presentation skills to large groups as well as executive audiences

• Demonstrated ability to collaborate with, influence and rally support from various organizational levels and cross-functional team members

• Thrive in fast-paced work environments

• Advanced writing, storytelling and message development skills

• Proficient in copy editing with attention to detail

• Tech savvy, working knowledge of basic html

• Knowledge of channel structure, channel marketing, channel incentives, programs, and tools

#LI-MM1

Basic Requirements

• Bachelor's Degree

• 3+ years of marketing experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.