Chat Moderator

Company Description

Evolution Georgia was established in 2018 with the aim of becoming one of the biggest and best employers on the market and today it unites 6500+ unique individuals. Our success comes from each EVOlutioneer striving to become just a little bit better, every day. This is how our people drive our EVOlution.

Evolution Georgia is pleased to announce a vacancy for Chat Moderator position. 

Job Description

• Monitoring and moderating Live chat for Evolution’s Game Show games;
• Ensuring that all players behave according to the rules of the chat; 
• Assist players with queries regarding the game concept, rules, payouts etc.
• Escalating technical issue to Customer Support when they appear in the public chat; 
• Engaging with both players and game hosts to make the player experience more fun and entertaining; 
• Communicating with players during service downtime; 

Qualifications

• Secondary education;
• Full Professional Proficiency in English;
• Basic user of standard software applications, including MS Office, Windows, etc;
• High sense of responsibility; 
• The ability to accurately fulfill the direct management orders and work tasks; 
• The ability to work in a team; 
• The ability to work in shifts (including night);
• Detail-oriented;
• Customer oriented;
• Good communication skills.

Additional Information

We offer:

• Inclusive and diverse workplace
• Development oriented organizational culture
• Health Insurance
• On-site Gym / Yoga lessons
• Fit pass with corporate service at partner companies
• Privilege card - corporate discounts with partner companies
• Opportunity to use Bookboon - the world's largest eBook and audio learning publisher (eBooks, Podcasts, Live Virtual Classrooms, Online classes etc.)

If you are interested, please apply by adding your CV in English until August 28.

For more information please visit our careers page: www.evolutiongamingcareers.com 

The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent