Chief of Staff

Company Overview:

Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry. We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind. 

At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. We pride ourselves on our collaborative, transparent, and authentic culture. These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible.

Digible Core Values:

• Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.
• Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.
• Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.
• Humility - The recognition and daily practice that "we" is always greater than "I".
• Happiness - The decision to prioritize passion and love for what we do above everything else.

The Role:

Digible, Inc. is looking for a Chief of Staff to join our executive leadership team!

The Chief of Staff will be responsible for helping establish and execute company strategy, organizational design, executive project management, and company communication. The CoS will also serve as an essential advisor to the ELT and CEO on critical business decisions, key hires, strategic partnerships, and conflict resolution. Ultimately, the desired outcome from this hire is to drive company enablement and incremental enterprise value.

You’ll love this job if you:

• Eat, Drink, Sleep, and Breathe business strategy
• Get warm and fuzzy thinking about executive team building
• Achieve your ‘flow’ state during quarterly and annual planning meetings
• Enjoy being at the helm of a company storm.
• Pontificate about company frameworks at dinner parties
• Secretly brainstorm re-orgs on family vacation
• Think triage management is cool
• Can be the bull in the china shop and/or the company therapist within the same meeting.
• Wield a superb balance of IQ and EQ
• Are as equally confident as you are curious
• Can accurately quote Jim Collins

What you’ll do:

• Strategic Planning & Execution:
  • Work closely with the CEO and leadership team to define and manage company strategy, setting key business objectives and ensuring alignment across all departments.
  • Drive the execution of strategic initiatives by working cross-functionally with department heads.
• Operations & Organizational Effectiveness:
  • Oversee and streamline internal operations, ensuring efficient workflows and timely completion of projects.
  • Lead special projects and initiatives, managing deadlines, resources, and stakeholder engagement. 
• Project Management:
  •  Coordinate and lead key meetings, including executive leadership meetings, offsites, and board meetings. Ensure follow-up on action items and deliverables.
  • Track progress on business objectives and initiatives, preparing reports and updates for executive leadership. 
• Communication & Alignment:
  • Act as a liaison between the CEO and other senior leaders, ensuring clear communication and alignment on company objectives.
  • Prepare presentations, reports, and briefings for the CEO and executive leadership. 
• Leadership & Team Development:
  • Provide leadership and guidance to staff in a way that fosters collaboration, innovation, and accountability.
  • Identify and address organizational challenges, creating solutions that improve team effectiveness and morale. 
• Executive Advisory:
  •  Serve as a key advisor to the CEO, providing insight and recommendations based on data, industry trends, and internal performance metrics.
  • Conduct research and analysis on key business decisions and industry benchmarks. 

How success will be measured:

• Meeting and/or exceeding the key outcomes expected from Digible’s Chief of Staff = company enablement and materially improving enterprise value
• Meet and/or exceed the value statement for Digible’s Chief of Staff = accelerate executive decision-making and problem-solving; graduate strategic planning and critical thinking; optimize organizational design and speed; improve position within business EV range (i.e. 15-25x Ebitda) by no less than 20%.
• Meet and/or exceed 80% of the company rocks and annual goals
• Evaluation of ELT meetings (EOS rating) and quarterly/annual planning
• Materially improving the company’s “time-to-money” and/or “time-to-business outcomes”

You should have:

• Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).
• Proven experience in a leadership role, ideally in operations, strategy, or project management.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization.
• Ability to manage multiple priorities and work under pressure with tight deadlines.
• Proficiency in project management tools and MS Office Suite (especially Excel and PowerPoint). 

Preferred Qualifications: 

• 8+ years of professional experience, with at least 3-5 years in a senior operational or strategic role.
• Previous experience as a Chief of Staff, Director of Operations, or similar role in a fast-paced environment.
• Strong business acumen with a deep understanding of organizational and operational dynamics.
• Experience working with C-level executives and managing complex, cross-functional projects. 

Key Competencies:

• Strategic Thinking
• Problem Solving and Decision Making
• Leadership and Influence
• Project Management
• Communication and Collaboration
• Confidentiality and Discretion 

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times 

Pay, perks, and such:

• Salary Range: $185,000 - $225,000
• Phantom Stock Units (TBD)
• 4-Day Work Week (32 Hour Work Week)
• WFA (Work From Anywhere) 
• Profit Sharing Bonus
• We offer 3 weeks of PTO as well as Sick leave, and Bereavement
• We offer 11 paid holidays
• 401(k) + Match
• 75% employer paid health benefits (Medical, Dental, and Vision)
• We offer $75/ month reimbursement for Physical Wellness
• We offer $75/ month reimbursement for Mental Wellness
• $1000/year travel fund for employees who have been with Digible 3+ years
• Dog-Friendly Office
• Paid Parental Leave
• Monthly Social Events
• Weekly Lunches and Snacks for in-office employees

HEADS UP! We believe in transparency throughout our hiring process. To help us ensure a great fit, we'll ask you to share a few professional references during the hiring process who can speak to your experience and skills. We’ll also ask how you think your references will respond to our questions about your experience and skills, and then we'll close the loop by following up directly with your references to confirm the details. It’s all part of our commitment to open, honest communication and our core values: Focus, Authenticity, Humility, Curiosity, and Happiness.