Chief of Staff - Chief Product Officer

· Remote

Location

Remote

Type

Full Time

Job Description

SharkNinjaJobs
Chief of Staff - Chief Product Officer

Chief of Staff - Chief Product Officer

Posted Yesterday
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Needham MA USA
In-Office
220K-295K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Positively impacting people’s lives every day in every home around the world.
The Role
Serve as the CPO's strategic operating partner for a ~480-person global Product Development org. Own executive rhythm synthesize decision-ready materials resolve cross-functional friction and build reporting and operating cadences. Lead geo-expansion strategy across 32 markets design and operationalize a cross-category loyalty program and deploy AI-enhanced portfolio intelligence. Partner on org design headcount planning and high-priority cross-functional initiatives. Champion AI and automation adoption to accelerate decision-making and portfolio visibility.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 4100 associates the company's products are sold at key retailers online and offline and through distributors around the world.
AI at SharkNinja
At SharkNinja we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly adopt new tools and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet you'll fit right in.
About Us
We are a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers. Our purpose is to positively impact people's lives every day in every home around the world.
Headquartered in Needham MA with offices across North America Europe and Asia we operate in 32 global markets. Founded in 1994 SharkNinja became a publicly traded company on July 31 2023. Our brands SHARK and NINJA boast a portfolio of 30+ categories and are globally recognized billion-dollar brands renowned for industry-leading innovation.
How We Win
As a key player in our team your role will be pivotal in leading the 5 success drivers below and embodying our mindset to achieve extraordinary results.
Rarely Satisfied
Progress Over Perfection
Details Make the Difference
★ AI-FORWARD LEADERSHIP IMPERATIVE
SharkNinja is actively embedding AI and intelligent automation into its Product Development operating model. The Chief of Staff will be expected to champion this evolution - leveraging AI tools to surface portfolio signals accelerate decision-making and elevate the CPO's operating intelligence. This is not a technology initiative; it is a strategic leadership expectation embedded in how this role operates day-to-day.
GEO EXPANSION OWNERSHIP
This role owns the CPO's geographic expansion agenda across SharkNinja's 32 global markets - translating market entry priorities into product decisions roadmap sequencing and resourcing recommendations. The CoS is not a coordinator here; they are the strategic driver.
LOYALTY PROGRAM DEVELOPMENT
This role leads the build of SharkNinja's cross-category loyalty program - from program architecture and stakeholder alignment through consumer experience design and execution. A rare opportunity to shape how a $4.3B brand earns long-term consumer relationships.
Overview
The Chief of Staff Product Development serves as the operating and strategic backbone of SharkNinja's Product Development organization - a ~480-person multi-category globally distributed function. Reporting directly to the Chief Product Officer (CPO) this role is not administrative or coordinative in nature; it is a force-multiplier role designed to extend the CPO's reach protect their strategic focus and ensure that the organization executes with the discipline velocity and clarity that SharkNinja's growth demands.
The CoS translates the CPO's vision into operating reality. They own the rhythm of the business surface and resolve cross-functional friction before it escalates and build the infrastructure that allows a complex fast-moving product organization to operate as one coherent system. Beyond core operating responsibilities this role carries three strategic ownership areas that sit at the intersection of growth and product leadership: geographic expansion (translating global market priorities into product and resourcing decisions) cross-category loyalty program development (from architecture through consumer experience) and CPO-level strategy management (ensuring the organization's strategic bets remain legible current and executed). This role requires exceptional judgment political intelligence and the ability to hold complexity without being consumed by it.
SharkNinja is entering a period of significant product-led transformation. This role is critical to ensuring the new CPO lands with speed and impact - and that the organization builds the operating model capable of sustaining the next phase of growth.
Here are some of the exciting things you'll be doing
Strategic Operations & Executive Support
  • Serve as the CPO's primary operating partner; own the rhythm of the business including staff meetings QBRs leadership offsites Board prep and ELT reviews.
  • Synthesize inputs across the Product Development organization into crisp decision-ready executive materials and pre-reads.
  • Monitor and manage the CPO's strategic agenda; ensure priorities are reflected consistently across the organization and protected from coordination drift.
  • Identify and resolve cross-functional friction early before it escalates to the CPO or requires executive intervention.
  • Represent the CPO's perspective in senior forums cross-functional meetings and planning sessions when delegation is appropriate.
  • **Leverage AI tools to synthesize portfolio signals surface strategic risks and equip the CPO with faster higher-quality decision support.

Planning & Portfolio Intelligence
  • Drive annual roadmap dollarization and long-range planning processes across product categories in partnership with Finance and Product leadership.
  • Maintain visibility across the full strategic initiative landscape; surface misalignments between strategy roadmap and resourcing and bring recommendations to the CPO.
  • Partner with Finance and HR on horizon 1-3 investment planning headcount strategy and org design decisions.
  • Champion targeted tool investments tied to operating visibility roadmap confidence or decision-making speed.
  • **Deploy AI-enhanced portfolio intelligence to surface roadmap risks prioritization tradeoffs and resource gaps earlier and with greater precision.

Cross-Functional Execution & Alignment
  • Actively unblock cross-functional issues across Product Operations Finance and Legal.
  • Facilitate alignment on roadmap tradeoffs investment priorities and strategic decisions without relying on authority.
  • Incubate and oversee net-new programs and initiatives tied to enterprise strategic objectives as assigned by the CPO.
  • Build deep trusted working relationships across the PD leadership team ELT peers and key functional partners.
  • Ensure cross-functional stakeholders have the context and clarity needed to execute against shared priorities.

Geo Expansion Strategy & Loyalty
  • Own the CPO's cross-category geographic expansion agenda; translate global market entry priorities into product decisions resourcing and roadmap sequencing in partnership with regional and commercial leadership.
  • Identify and size geo expansion opportunities across SharkNinja's 32 global markets; surface white space assess market readiness and build the analytical case that connects geo growth to product investment decisions.
  • Lead the development and operationalization of SharkNinja's cross-category loyalty strategy; define the program architecture align stakeholders across Product Marketing and Commercial and drive execution from concept to consumer experience.
  • Serve as the strategic thought partner and program manager for high-priority cross-category initiatives that require CPO-level sponsorship but dedicated day-to-day ownership - including loyalty program development consumer insight infrastructure and post-purchase engagement strategy.
  • Build and maintain a living CPO strategy document that integrates geo expansion priorities loyalty program milestones and cross-category bets - ensuring the CPO's strategic intent is legible current and actionable across the organization.

Org Design & Talent Partnership
  • Partner with the HRBP on org health assessments headcount strategy succession planning and structural recommendations.
  • Identify structural gaps level compression and span-of-control issues; surface findings with recommendations to the CPO.
  • Support onboarding of new leaders into the PD org; ensure fast connectivity to strategy culture and operating model.
  • Flag talent and leadership gaps that create execution risk against strategic objectives.
  • Contribute to culture-setting within the organization especially during periods of leadership transition and transformation.

Operating Model & Reporting Infrastructure
  • Own and continuously evolve executive reporting: dashboards initiative trackers pre-reads and planning artifacts.
  • Build standardized operating cadences across the PD org - staff meetings roadmap reviews offsites and decision logs.
  • Continuously identify opportunities to raise the signal-to-noise ratio and reduce coordination overhead for the CPO.
  • Design mechanisms that scale beyond this role - not workarounds that create dependency on one person.
  • **Lead the evaluation and adoption of AI and automation tools that improve planning accuracy reporting speed and portfolio visibility across the organization.

Here are some of the things you'll bring
Experience & Qualifications
  • 7-12+ years of experience in strategic operations chief of staff management consulting or product/engineering leadership; prior Chief of Staff experience strongly preferred.
  • Demonstrated track record operating as a trusted partner to a C-suite or ELT-level executive in a complex fast-moving organization.
  • Strong working knowledge of consumer product development hardware/software roadmaps or engineering operations; experience in or exposure to geographic market expansion and consumer loyalty program development strongly preferred.
  • Exceptional ability to synthesize complexity into clear executive-ready communications and decisions.
  • Proven ability to influence cross-functional alignment without formal authority.
  • High emotional intelligence; politically aware discreet and trusted with sensitive information.
  • Experience in a high-growth multi-category consumer product company strongly preferred.
  • Bachelor's degree required; MBA or advanced degree preferred.

AI & Digital Fluency ★ Required
  • **Demonstrated experience applying AI tools automation or data analytics within a strategic operations or executive support context.
  • **Hands-on familiarity with AI-powered project and portfolio management platforms executive intelligence tools or LLM-based workflow automation.
  • **Comfort operating in an AI-augmented workflow - using intelligent tools to synthesize signals surface insights and support faster higher-quality decisions.
  • **Track record of championing AI or digital tool adoption within a cross-functional team including managing change and building capability.
  • **Strategic vision for how generative AI and intelligent automation can reshape the operating model of a product organization - from reporting to portfolio tradeoff modeling.

Observable Behaviors (What We Will See)
  • Proactively follows up on action items without being prompted; owns outcomes not just process.
  • Asks incisive clarifying questions rather than proposing premature solutions.
  • Brings options tradeoffs and implications to the CPO - not just problems.
  • Builds trust and relationships laterally not just upward.
  • Comfortably challenges leaders when priorities drift from strategy; demonstrates bias toward clarity and focus.
  • Demonstrates calm authority and decisive action under ambiguity and pressure.
  • Designs durable mechanisms that scale - not workarounds that require their continued presence.

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market skills education experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position subject to applicable eligibility requirements: medical insurance dental insurance vision insurance flexible spending accounts health savings accounts (HSA) with company contribution 401(k) retirement plan with matching employee stock purchase program life insurance AD&D short-term disability insurance long-term disability insurance generous paid time off company holidays parental leave identity theft protection pet insurance pre-paid legal insurance back-up child and eldercare days product discounts referral bonus program and more.
Pay Range
$220000-$295000 USD
Our Culture
At SharkNinja we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible push boundaries and deliver results that others only dream of. If you thrive on breaking out of your swim lane you'll be right at home.
What We Offer
We offer competitive health insurance retirement plans paid time off employee stock purchase options wellness programs SharkNinja product discounts and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join you're not just part of a company-you're part of an outrageously extraordinary community. Together we won't just launch products-we'll disrupt entire markets.
At SharkNinja Diversity Equity and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work making an impact and having the opportunity for career acceleration. With help from our leadership associates and our community we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
  • For candidates based in all regions please refer to this Candidate Privacy Notice.
  • For candidates based in China please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status disability or any other class protected by legislation and local law. SharkNinja will consider reasonable accommodations consistent with legislation and local law. If you require a reasonable accommodation to participate in the job application or interview process please contact SharkNinja People & Culture at [email protected]

Skills Required

  • 7-12+ years experience in strategic operations chief of staff management consulting or product/engineering leadership
  • Prior Chief of Staff experience
  • Demonstrated track record operating as a trusted partner to a C-suite or ELT-level executive
  • Strong working knowledge of consumer product development hardware/software roadmaps or engineering operations
  • Experience in or exposure to geographic market expansion and consumer loyalty program development
  • Exceptional ability to synthesize complexity into clear executive-ready communications and decisions
  • Proven ability to influence cross-functional alignment without formal authority
  • High emotional intelligence; politically aware discreet and trusted with sensitive information
  • Experience in a high-growth multi-category consumer product company
  • Bachelor's degree
  • MBA or advanced degree
  • Demonstrated experience applying AI tools automation or data analytics within a strategic operations or executive support context
  • Hands-on familiarity with AI-powered project and portfolio management platforms executive intelligence tools or LLM-based workflow automation
  • Comfort operating in an AI-augmented workflow and championing AI or digital tool adoption across teams
  • Strategic vision for how generative AI and intelligent automation can reshape a product organization's operating model
  • Observable behaviors: proactive follow-up brings options and tradeoffs builds lateral trust challenges priorities and designs scalable mechanisms

What the Team is Saying

Serena
Palak
Emmanuel
Patti
Steve Gassin
Jad Jichi
Mark Barrocas
Claire Lamel
Aaron Weiner
Claire Lamel
Karan Weller
Elizabeth Nolan
Dan Innes

SharkNinja Compensation & Benefits Highlights

  • Healthcare StrengthCore coverage spans medical dental vision HSAs/FSAs and company‑paid life/AD&D and disability with mental‑health resources also available. Health plans are described as comprehensive and in some cases the employer share appears favorable.
  • Equity Value & AccessibilityAn Employee Stock Purchase Plan and a 2023 Equity Incentive Plan are active with share reserves recently increased via an SEC filing. These programs provide accessible ownership opportunities alongside base compensation.
  • Wellbeing & Lifestyle BenefitsPerks include wellness apps Summer Fridays onsite gym/fitness classes in Needham product discounts social events and a hybrid work model. Tuition reimbursement and ERGs further support development and community.

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The Company
HQ: Needham MA
4000 Employees
Year Founded: 1994

What We Do

SharkNinja is a global product design and technology company with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted global brands Shark and Ninja the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories driving significant growth and market share gains. Headquartered in Needham Massachusetts with more than 4000 associates the company’s products are sold at key retailers online and offline and through distributors around the world.

Why Work With Us

Whether your passion is engineering designing marketing or developing at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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SharkNinja Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQNeedham MA
Auburn AL
Chino CA
Frankfurt am Main DE
Irvine CA
Leeds GB
London GB
Madison TN
Madrid Madrid
Milano Metropolitan City of Milan
Minneapolis MN
Mississauga ON
Montréal Quebec
New York NY
Paris FR
Rogers AR
Saint John NB
Tokyo JP
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Date Posted

06/07/2026

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