Chief of Staff - Technology (Hybrid)

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The Chief of Staff, Technology position is a critical role within Chamberlain Group's Tech function, enabling the Chief Technology Officer to work more effectively with internal and external stakeholders. This is a highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, operational and communicative role.
A successful incumbent is expected to (i) proactively streamline and oversee strategic business initiatives and day-to-day tasks to ensure the Tech organization is set up for success, (ii) anticipate the needs of the organization and CTO, acting as a liaison, and (iii) provide support and be responsible for a broad variety of tasks that facilitate the CTO's ability to effectively lead the organization.
Job Responsibilities:

• Define new operational strategies by working with the CTO and other executives on special projects
• Support CTO ranging from day-to-day activities to strategic initiatives (presentations, preparation for critical meetings and business reviews)
• Organize and run effective tech meetings, including planning agendas, preparing briefs, manage discussions, document key information and action items, and follow up to drive toward milestones
• Facilitate and manage the end-to-end process of identifying, prioritizing, chartering, communicating, and managing key strategic business projects
• Solve complex problems using both business and technical knowledge
• Drive clarity and alignment across technology and business units
• Develop and build relationships with all employees and leaders for increased efficiency and responsiveness of existing operations
• Serve as subject matter for all technology initiatives expert by handling inquiries, developing action plans, and assisting with preparation and dissemination of communications
• Build and manage the technology organization's operational KPI dashboard
• Collaborate with Corporate Communications to drive cohesive communication strategy and change management efforts between tech function and broader organization
• Identify and drive overall operational efficiency & effectiveness opportunities across the organization
• Collaborate with HR partners & CTO to design and drive culture & engagement initiatives
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Job Requirements:

• Bachelor's Degree in Engineering, Business Administration or similar field.
• 7+ years of experience in engineering, business management, consulting or equivalent job-related experience as defined in the Essential Duties and Responsibilities
• Experience in planning and leading strategic initiatives.

Knowledge, Skills, and Abilities:

• Superior organizational skills and project management abilities
• Keen business acumen with deep understanding of business operations
• Excellent communication skills with ability to simplify and explain complex problems to stakeholders of all levels across multiple functions
• Emotional intelligence, self-motivation and strong analytical and interpersonal skills

Preferred Job Requirements:

• Masters of Business Administration is a strong plusStrategic consulting experience with a focus on operations management
• Experience in data analysis and budget management
• Project reporting skills with focus on interdepartmental communications

• Experience advising at the executive level.

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.