Chief of Staff to CEO

Cerebral · Remote

Company

Cerebral

Location

Remote

Type

Full Time

Job Description

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.
Since launching in January of 2020, Cerebral has scaled to provide mental health services to more than 700,000 people in all fifty US states. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

  • 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
  • 75% of clients who report improvement in their depression see improvement within 60 days.  
  • 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

The Chief of Staff (CoS) to the CEO is one of the most high-impact, high-visibility positions at Cerebral. As an extension of our CEO, the CoS is responsible for liaising between different departments, representing the CEO in cross-functional meetings and external meetings, establishing key strategic priorities in partnership with the leadership team, and leading the march towards operational excellence and execution.

This position reports to the CEO, Dr. David Mou.

Who you are:

  • Versatile problem-solver. Confident working in a remote, high-autonomy, and fast-paced environment
  • Hold a Master’s or other advanced degree
  • Excellent written and verbal communication skills
  • Able to work strategically and collaboratively with senior leaders, external partners, and staff at all levels
  • Self-starter with a demonstrated history of taking ownership of projects, leading others, driving change in an organization, and building toward short- and long-term goals
  • Enjoy systematically and analytically breaking down complex problems into actionable recommendations
  • Interest and ability in leading special projects and initiatives by the request of the CEO
  • Experience in startups (digital health, health tech), private equity, venture capital, investment banking, or consulting is preferred

How your skills and passion will come to life at Cerebral:

  • Keep a pulse on the organization, needs, and opportunities and keep the CEO informed on key happenings, opportunities, or risk areas as they arise
  • Liaise with the organization and be the voice of the CEO in internal meetings. This includes ensuring that company priorities are effectively communicated and that key decisions and takeaways make it back to the CEO. A primary responsibility for his CoS will be liaising between departments across Cerebral
  • This CoS can expect to be a right hand to the CEO. This involves engaging in strategic “white-boarding” discussions with the CEO about the critical and immediate needs of the business, long-term road mapping, and support for key company communications, talking points, and management
  • You can expect to be called upon to make recommendations on key projects, or support with operationalizing the next steps for prompt delivery 
  • Be the voice of the CEO in external meetings. This requires the ability to confidently convey details about Cerebral’s core focus areas, mission/vision, and the specific ways in which we focus on and prioritize clinical outcomes
  • Create strategic external content that communicates our mission and priorities (advisor and board decks, overviews of our clinical systems, company emails) 
  • Create organized internal content to ensure effective collaboration and decision-making among teams (internal meeting structures, agendas, planning, and prep materials) 
  • Create the agenda and manage content creation for monthly OKR report-outs, quarterly company-wide All hands, and monthly company touch points
  • Maintain visibility and oversight over high-priority initiatives set forth by the CEO. Ensure that there is clear accountability and/or ownership of action items and that OKR alignment is achieved
  • Manage and create community for Office of the CEO team as well as Executive Leadership and Senior Leadership teams, including setting and managing weekly / monthly meetings and occasional in-person off-sites
  • Special Projects: Lead critical strategic projects for the business as designated by the CEO
  • Support managing budgets for teams that report to the CEO
  • Support with planning and materials creation for investor and board relations

What we offer: 

  • Mission-driven impact:
    • Shape the future of the #1 largest and fastest growing online mental health care company in the world
    • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
    • Join a community of high achievers who have a passion for promoting mental health
  • Path to develop & grow:
    • Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
  • Remote-first model: Work virtually from anywhere in the US
  • Competitive compensation & benefits:
    • Total compensation includes equity/stock options
    • Medical, Dental, Vision, Life Insurance, and 401k with employer match to all employees
    • Unlimited PTO - we encourage taking the time you need to relax and recharge
    • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
      • $200 WFH reimbursement
  • Culture & connectivity:
    • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
    • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
    • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together
The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below.  Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as geography, candidate's qualifications, and supply and demand. Total compensation includes base salary and may include an annual performance bonus and equity/stock options. 
National Base Salary Range (could be increased by 10-20% based on cost of living)
$150,000—$200,000 USD

Who we are (our company values):

  • Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
  • Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients and each other
  • Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
  • Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
  • Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

___________________

Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

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Date Posted

07/22/2023

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