Chief of Staff Technology

SentiLink provides innovative identity and risk solutions empowering institutions and individuals to transaction with confidence. We’re building the future of identity verification in the United States replacing a clunky ineffective and expensive status quo with solutions that are 10x faster smarter and more accurate.

We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures Andreessen Horowitz NYCA and Max Levchin.

We’ve earned recognition from TechCrunch CNBC Bloomberg Forbes Business Insider PYMNTS American Banker LendIt and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

SentiLink supports a variety of ways to work ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin San Francisco New York City Seattle Los Angeles and Chicago in the U.S. and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example our engineering team in India works primarily from our Gurugram office.

SentiLink is hiring a Chief of Staff to the CTO to drive execution operational rigor and accountability across the Engineering and Data Science organizations.

You will embed deeply in the day-to-day mechanics of the technology team ensuring priorities are clear projects ship on time and the organization scales with discipline. You will act as an extension of the CTO — translating strategy into execution tracking progress relentlessly and removing bottlenecks before they slow the team down.

If you enjoy building systems driving follow-through and turning ambiguity into structured action this role is for you.

• Drive Execution and Operational Excellence

  • Translate the CTO’s priorities into clear trackable initiatives.

  • Ensure key projects across Data Science and Engineering are progressing on time and aligned with company objectives.

  • Establish and manage operational cadences including leadership meetings roadmap reviews KPI tracking board and executive presentations.

  • Identify gaps bottlenecks and risks early — and proactively drive resolution.

  • Improve processes to increase organizational clarity accountability and velocity.

• Cross-Functional Alignment & Follow-Through

  • Ensure Product Engineering Data Science and Business teams are aligned on priorities and tradeoffs.

  • Drive alignment on technical priorities hiring plans and strategic initiatives.

  • Track cross-functional dependencies and prevent misalignment.

  • Ensure effective follow-up and accountability from cross-functional meetings.

• Provide Strategic & Analytical Support

  • Synthesize inputs from across teams to support technical and strategic decision-making.

  • Develop data-driven insights to inform roadmap investment and resource allocation decisions.

  • Prepare high-quality executive materials for leadership discussions and board meetings.

  • Support long-term planning for the technology organization including org design and capacity planning.

• Bachelor’s degree in Computer Science Engineering or a related technical field

• 5+ years in Engineering Technical Program Management Product or similar execution-heavy roles

• Experience in high-growth startup environments

• Strong technical fluency — able to engage deeply with engineers and data scientists

• Proven track record of driving cross-functional initiatives from idea to execution

• High ownership and bias for action

• Excellent written and verbal communication skills

• Experience building or scaling engineering operating processes preferred

• Familiarity with SaaS and/or financial services products preferred

• Background in consulting or strategy preferred

• Based in Pacific time or willing to work Pacific time hours preferred

• Located in the San Francisco Bay Area with a preference for in-office work preferred

$180000/year - $230000/year + equity + benefits

• Impact at Scale: Shape the technological direction and team culture at a critical growth stage.

• High Performing Team: Join a team with shared vision and purpose transparency open and trusted communication clear roles and accountability adaptability and a commitment to continuous improvement and innovation.

• Collaborative Culture: Join a team dedicated to grit transparency and impactful products.

• Autonomy with Responsibility: Trusted to make and execute decisions with high visibility and meaningful outcomes.

• Employer paid group health insurance for you and your dependents

• 401(k) plan with employer match (or equivalent for non US-based roles)

• Flexible paid time off

• Regular company-wide in-person events

• Home office stipend and more!

• Follow Through

• Deep Understanding

• Whatever It Takes

• Do Something Smart

What We Do

SentiLink is the leading fraud intelligence company providing financial institutions and fintechs with purpose-built solutions for identity verification and fraud prevention. Our products detect synthetic fraud identity theft and hard-to-detect first-party fraud in real time — helping partners stop losses before they happen while approving more legitimate customers.Founded in 2017 by Naftali Harris and Max Blumenfeld creators of the risk and fraud systems at Affirm SentiLink was built on a simple premise: to truly stop fraud you have to deeply understand it. That belief shapes everything from the expert human intelligence that feeds our models to the way we work with our partners. We don't call them clients or customers we call them partners because that's genuinely how we think of them.Today SentiLink processes 3M+ identity verifications per day for 500+ financial institutions including 13 of the top 15 U.S. banks and 50+ fintech unicorns. We've raised $85M from investors including Andreessen Horowitz Craft Ventures and NYCA Partners.

Why Work With Us

At SentiLink deep understanding isn't just a value it's a company-wide expectation. For example our Revenue Accounting Manager can walk you through SSN windows. That's not an exception; that's the norm. You'll collaborate closely move fast and do work that genuinely matters.

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