Chief Operating Officer

- This is a fully remote position anywhere in the United States-
About CertifyOS
We are on a mission to change how the US healthcare industry deals with provider data. Our goal is to reduce the cost of healthcare by streamlining access to provider data and reducing administrative and regulatory burdens on healthcare organizations.
CertifyOS is revolutionizing the healthcare industry by laying the infrastructure upon which the next generation of provider-centric applications (network adequacy, accuracy, provider utilization, etc.) will be built. As innovative digital health plans and provider care models continue to scale and challenge traditional care models, the need for a centralized data infrastructure has never been greater. Our platform will support the future of healthcare innovation by becoming the source of truth of provider data, and making that data easily accessible and actionable for the entire healthcare ecosystem.
We have built an API-first, UI-agnostic, end-to-end provider network management platform automating licensing, enrollment, credentialing, and network monitoring. With direct integrations into 100's of primary sources, we are uniquely positioned to enhance visibility into the entire provider network management process. Our team has more than 25+ years of combined experience building provider data systems at Oscar Health and are backed by top-tier VC firms who share our vision of creating a one-of-a-kind healthcare cloud that removes the friction surrounding provider data..
At CertifyOS, we pride ourselves on fostering a meritocratic environment that ensures every voice has an opportunity to be heard. Founded on the principles of trust, transparency and accountability, we aim to challenge the status quo at every step and are looking for purpose-driven team members to share our journey in redefining the Healthcare data infrastructure.
About the role:
We are looking for a COO who will offer valuable input to the organization and drive success with their leadership and vision. The COO is responsible for overseeing and improving the firm's operations, policies, and procedures. Reporting directly to the Chief Executive Officer (CEO), the COO must demonstrate leadership and manage diverse business operations to facilitate firm growth and ensure financial strength and operational efficiency. This position also serves as an integral member of the management team.
What you'll do:

• Work with the CEO to design and implement business strategies, plans and procedures.
• Directs and monitors ongoing performance against CertifyOS' objectives, identify problems, and initiate corrective action to ensure that CertifyOS is moving toward its operational and financial targets.
• Perform KPI management and review the efforts of other teams.
• Prepare diligent reports on the state of affairs in the company.
• Align the company's financial and operative angles with other key members.
• Establish policies that promote firm culture and vision
• Create communication processes and comprehensive goals for performance and growth
• Build and maintain strong relationships with key stakeholders, including functional leaders, clients, vendors, and partners.
• Develop relationships with the Licensing, Credentialing, Payor Enrollment, and Product Team to ensure that their needs are met
• Ensuring that policies across departments are accurate.
• Analyze and monitor which departments can be improved and enhanced for impact.
• Participate in keeping employees engaged and invested in the company process and policies.
• Resolve issues and conflicts as they occur

What you'll need:

• Bachelor's degree in business, engineering, or related field of study from an accredited four-year college or university required. Master's degree in Business Administration preferred.
• A degree with an accredited Business school
• Knowledge of analyzing, vetting, and making recommendations regarding capital allocations, business expansion, and organizational development requirements and opportunities
• Exceptional leadership skills.
• Strong financial acumen with broader business skills.
• Strong analytical and decision-making skills.
• Financial budgeting, financial literacy, presentation and people understanding skills

A Plus:

• Experience in a start-up environment
• Experience working with SaaS or technology companies
• An understanding of international policies and laws
• Experience working for a health tech or healthcare company

Benefits of working at CertifyOS:

• 100% of health, dental, and vision insurance premiums covered for employees
• Unlimited PTO policy with a mandatory minimum of two weeks off
• No meeting Thursdays so you can stay heads down to get work done