Chief Systems Architect

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At Chamberlain Group (CG), we hire smart, creative people to work on next-gen products for a connected world. We are passionate technologists with bold ideas and diverse perspectives. Our Engineering teams-spanning mechanical, firmware, machine learning and AI, cloud, and mobile technologies and more-reinvent access by combining hardware with cutting-edge, cloud-based solutions to create a safer, smarter customer experience. At CG, we encourage flexibility, fun, and a healthy work/life balance, including remote options.
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role is responsible for the overall architecture of the myQ system. This includes, but is not limited to middleware that serves as the foundation for myQ residential and commercial platforms, the video platform, firmware, hardware, and the interfaces across the system . To accomplish this the Chief System Architect will work with other architects and developers in addition to interfacing with other parts of the business such as Engineering, Product Ownership, IT, Marketing, Quality Assurance, Operations, and Customer Service in order to understand and translate product requirements into technical requirements and architectural specifications.
Essential Duties and Responsibilities

• Work with middleware architects to specify and implement architectural guidelines and standards for middleware/cloud development
• Work with Systems Engineers/Architects to specify and implement architectural guidelines and standards for interfaces across the myQ system.
• Set coding standards and other best practices to create reusable code
• Assess functional team skills and process maturity, outline training plans, and develop a technology roadmap to drive continuous improvement within the application teams
• Define and implement design review processes and provide oversight of its execution to maintain high quality software applications
• Participate in technical assessment, scoping and management of changes to the code-base on new business requirements, product enhancements and other change requests across multiple scrum teams
• Collaborate with other Chamberlain domain experts, such as infrastructure, database, and front end, as the team develops features and platform enhancements
• Analyze requirements, collaborate with architects and senior engineers to produce thoughtful software designs of large scope and high complexity
• Lead technical discussions in community of practice, design review, or other technical meeting forums
• Provide mentoring and coaching to engineers and architects to increase software capability of the development teams
• Report out functional team strategy and roadmap to director and VP level stakeholders to align with company strategy
• Stay current on modern technologies and innovations which can further enhance and improve the commercial success of the MyQ connectivity solution
• Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
• Protect Chamberlain Group's reputation by keeping information confidential
• Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
• Contribute to the team effort by accomplishing related results and participating on projects as needed

Qualifications

• Bachelor's Degree in Computer Science or engineering related field
• An advanced degree in directly applicable area of study may substitute for up to two (2) years of job related experience
• An advanced degree in directly applicable area of study may substitute for up to two (2) years of job related experience
• 15 years of job-related experience
• Minimum 8 years of experience with cloud architecture and platform design is required
• Experience in creating technical documentation is required
• Experience defining functional process improvements and implementing change is required
• Experience with Microsoft technology stack, including .NET, C#, Azure, SQL, Visual Studio preferred
• Experience with GIT, No SQL databases, messaging systems
• Extensive experience in creating technical documentation and implementing standards of documentation for others to follow
• Experience researching technologies and setting long term technical vision for the platform
• Experience instituting best practices, principles, and standards for software development
• Experience establishing software development lifecycles
• Experience building highly scalable and reliable software solutions platforms
• Thorough understanding of software development and design principles
• Thorough understanding of cloud-based development
• Some depth of knowledge on IoT systems and interfaces with physical products
• Ability to provide clear direction to multiple development teams across teams and geographies
• Strong leadership and communication qualities
• Ability to estimate work, support project plan creation, and report out progress to functional management at a platform level

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.