City Manager Brussels

What you will do:

• Operations:
• Own the operational KPI’s for your city, i.e.: fleet availability, rides per available vehicle, number of active users. Which you follow on a daily, weekly and monthly basis
• Ensure that the fleet to be repaired will be back on the streets in no time to generate revenues.
• Own the P&L of Brussels, ensuring the accounting books are correct and you always strive for better.performance.
• Strategy
• Ensure strategic positioning of your fleet thanks to innovative projects and analysis.
• Create and set-up new events to increase visibility, user acquisition and user safety.
• Team management
• Ensure a safe work environment for your team and make sure that all procedures are followed.
• Work closely with your direct reports, whilst keeping a close relationship with all your employees.
• Spend time on the ground to understand the day-to-day issues your team might encounter.
• Ensure your team is happy to come to work, which will be measured twice a year with the NPS.

What you will need:

• Fluent in English & French.
• A lot of autonomy & entrepreneurship mentality.
• Be open, proactive and maintain a positive attitude.
• Great communication skills, able to adapt your tone and style to the audience.
• Data based decision making, measure the results.
• Be a true leader for your teams by working directly with your staff on the ground.
• Strong analytical & Excel skills required.