City Manager, UberEats - Hamburg (m/f/d)

About the Role

At Uber Eats, Territory teams are the heart and soul of the company. These teams adapt our global product and localize it to their market to make it successful. As a City Manager, you will be accountable for leading Uber Eats in cities close to Hamburg (Germany), delivering an amazing service to our users while building a financially sustainable business.

As a City Manager you will be a creative problem-solver, comfortable with advanced analytics, a critical thinker, and manage stakeholders across a matrixed organization team #OneUber.

What You'll Do

• As a City Manager, you will be working closely with the Territory Manager in charge of shaping and leading cities to success, delivering an amazing service to our users while building a financially sustainable business.
• You will have your own geographical area to develop while constantly learning alongside an experienced Territory Manager.
• Strategy: Lead your market by defining business priorities, set results-oriented timelines to reach those goals and take financial decisions.
• Sales: Your primary focus will be to bring on new major restaurants through using your specialist prospecting, relationship building and negotiation skills to build win-win partnerships, improving the selection of your cities
• Local courier and restaurant partners relations: Grow number of partners on the platform, manage partner development, monitor metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service in town.
• Lead a local team: we have local teams on the ground that will help run the business. That's why we look forward to hiring optimistic leaders: developing these teams while shaping the organization is vital to our long term success.
• Work closely with the Operations team to implement new processes and products in cities that allow us to move fast and execute at scale

Basic Qualifications

• Must be fluent in German
  
  Bachelor or Masters degree in Business, Economics or related field
• 3+ years experience in operations management, management consulting, strategy work in a large business or growing a start-up.
• Ability to take initiative and easily adapt to constantly-changing work environment
• Willingness to be proactive and in contact with our courier and restaurant partners
• Hands-on and eagerness to implement operational schemes in your own city portfolio
• A creative mindset and enjoy putting in place initiatives to solve practical issues
• Data-driven decision making mentality and sound business judgment through analytical thinking

Preferred Qualifications

• Understanding of SQL and analytical capabilities
• Experience in managing a junior yet strongly motivated and high-caliber team

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].