CL Product Analyst II/CL Product Analyst Senior

Voted Boston's #1 Best Place to Work by the Boston Business Journal in 2023!

Why Arbella?

At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, competitive salaries and exceptional benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.

Other perks include: • On-site gym and fitness classes and one-on-one personal training• On-site nurse, nutritional counseling, and mental health resources• Full-service cafeterias• Free shuttle service to Quincy Adams T Station• Tuition assistance programs • Opportunities to get involved: Arbella Activities Committee, Diversity and

Inclusion Council, and more • A company committed to community: volunteer opportunities, employee-

led community efforts, and the Arbella Insurance Foundation • Robust training, mentorship, and professional/personal development

programs • Colleagues who genuinely care about each other

Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.

It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009, and #1 in 2023!

The Product Analyst II/Senior Product Analyst works independently to support commercial lines and corporate initiatives. Working directly with business and technical partners, including third parties, on assigned projects, they are the business lead for all project phases, from requirements through implementation. They lead initiatives and align strategic goals and objectives to drive decisions and recommend solutions to support business needs.

They collaborate effectively with business and IT management to deliver key business initiatives. They will act as coach and mentor to other product analysts to develop analysis skills and business process knowledge to successfully implement business deliverables. Candidate will be hired based on appropriate level of experience.

Key Responsibilities:

• Maintains a deep understanding of the working knowledge of the CL organization and business systems in which they support
• Works with business leaders and IT to assess current capabilities and create quality requirements using the solutions appropriate for both the agent and business
• Analyze complex statutory, regulatory and industry issues that affect commercial lines
• Review and understand company data to monitor performance, trends and identify emerging issues
• Independently research, provide recommendations, test and implement solutions to complex technical or product problems or procedures Initiate and test procedural and system changes
• Lead and facilitates requirements gathering and filings that result from new initiatives. This includes peer review on requirements and filings of others
• Support the filing process for respective projects and assignments
• Participate in company-wide projects as Subject Matter Expert (SME) and will act as product owner for both traditional or agile software development life cycle projects
• Collaborate with others to develop strategies and best practices for successful project implementation
• Support continuous improvement by gathering and incorporating successes and lessons learned into best practices and future enhancements
• Builds strong relationships and trust with stakeholders and acts as liaison conveying needs/constraints to appropriate partners. Incorporates business vision into successful completion of corporate objectives.
• Research and analyze competitor information and industry trends on products, guidelines, rules and procedures and report findings with recommendations
• Lead and attend meetings as department liaison with regard to coverage, procedural and system issue. Communicate appropriate and timely status updates to management and business teams Support management with vendor relationships by reviewing contracts/addendums and keeping progress on track.
• May be a point person for specific assigned vendor or vendors.
• Strong interpersonal skills and an ability to collaborate with stakeholders of all types across the company
• Communicates difficult or sensitive information Leads and mentors team members by being a vocal leader in support of CL initiative deliverables
• Conducts themselves with transparency and manages own development

Key Requirements:

• Bachelors Degree and 4 plus years experience.
• Experience with commercial lines as an underwriter, product analyst, business analyst or other relevant experience.
• Effective and diplomatic communication skills.
• High level of attention to detail.
• Strong analysis skills and problem solving ability.
• Strong technical knowledge of commercial lines products and procedures.

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