Claims Analyst - Pensions

Do you enjoy working with a great team of people? Do you provide exceptional service to your clients even when having to solve issues that may be complex and difficult? Do you want some flexibility in your schedule, while working in a professional setting with a great, local, well-established, successful organization? If you answered ‘yes’ to these questions, then you may be the person we’ve been searching for!

What you'll be doing...

The Pension Claims Analyst provides a critical audit function for claims and inquiries to ensure participants receive accurate and timely pension benefits.  The Analyst reviews processor work, ensuring quality, and correcting and coaching as needed.  The position requires technical accuracy, combined with excellent communication skills and diplomacy.

• Reviews and obtains additional information on claims
• Reviews written communication sent to participants and interested parties
• Assists in preparing and processing applications involving difficult or unusual circumstances
• Reviews and confirms denial determinations
• Reviews, approves, and releases claims prior to payment authorization
• Provides training to processing staff
• Reviews and approves claim recalculations

Who you are...

• Emotionally Intelligent. Able to coach, correct and communicate positively with associates
• Educated. Bachelor’s degree or equivalent related work experience
• Technically Savvy. Proficient in MS Office (especially Excel) & ability to learn new tools
• Organized. Multi-tasking & organizational skills; ability to work in a fast-paced environment
• Communicator. Excellent written and verbal communication skills
• Team Player. Able to work independently and be a productive and contributing team member
• Someone who wants to make a difference!

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

• Starting hourly rate range of $27.64 - $37.40 per hour (dependent upon skills & qualifications)
• Excellent medical, dental (w/Ortho), vision, Rx benefits, disability, life & pet insurance
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
• Generous 401(k) plan with company base contribution & match
• Career development and growth opportunities

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.

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