Claims Analyst Supervisor

Are you a leader who enjoys developing others to help them reach their full potential? Do you enjoy helping an organization reach and exceed its key performance indicators? If so, we think our supervisor position is a great opportunity for you.

What you'll be doing...

Leading by example, the Claims Analyst Supervisor ensures the department's service levels are met through timely and accurate completion of team's assigned functions and procedures, and application of quality control procedures and workflow management. As a supervisor in the Pension Services Department, you will:

• Review and provide advisement on specialized cases as requested
• Assign, direct and supervise the work of Claims Analysts
• Review and approve monthly claims analysts' reports
• Provide support for procedural enhancements and changes within the department
• Responsible for performance management and timesheet approvals
• Interview, train, and orient new hires
• Monitor quality and compliance for accuracy and completion of work

Located in Brisbane, CA. This position currently allows for a remote (work from home) schedule but may be recalled to the office full time at a future date. 

Who you are...

• Experienced. Minimum 3 years of supervisor experience
• Leader.  Proven ability to influence others to get work done
• Communication. Demonstrated written and verbal communication skills
• Service Minded. Delivers exceptional customer service with flawless follow through
• Technically Savvy.  Proficient in all MS Office Suite

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

• Starting salary range of $6,280 - $8,496 per month. Pay is dependent on experience, skills, and qualifications. 
• Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life and pet insurance
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
• Generous 401k plan with company base contribution & match
• Work-Life Balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer.  All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws.  NWA prohibits any discrimination or harassment based on any of these characteristics. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [email protected] to request accommodation.

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