Job Description
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
The Workers' Compensation Claims Assistant's primary role is to provide administrative and technical support for Claims Adjusters and to perform various administrative tasks in support of claim handling requirements.
How You’ll Do It
- Data Entry
- Enter and review claim notes in the claims management system
- Create, review and complete diaries in the claims management system
- May assist with creating new claims in the claims management system
- Review and describe mail in the claims management system
- Technical Administrative Support
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- Process payments
- Create and send benefit notices and letters
- Prepare litigation documents, such as settlement documents
- Calculate and pay mileage reimbursement requests
- File and serve documents to multiple parties
- Perform other activities and projects as assigned
- Communication
- Call medical providers to obtain information related to work status, treatment plans, and next appointment.
- Schedule medical appointments and send appointment letters
- Process vendor referrals, including transportation, translation, investigation, and other services.
- Respond to telephonic and email inquiries
- Make other outbound calls as required
The Right Stuff
- A high school diploma or GED is required
- 2 - 3 years of experience working in a Workers’ Compensation claims environment and is familiar with the claims lifecycle
- Prioritizes work and maintains a high level of organization to ensure timely and accurate completion of tasks.
- Responds to customer requests professionally, promptly, and with a sense of accountability.
- Gathers and analyzes information. Develops alternative solutions. Identifies and solves problems in a timely manner.
- Supports the team's efforts to achieve goals and objectives.
#LI-MS1
Base Compensation Range
$21.75—$28.75 USD
- Competitive cash compensation
- A piece of the pie (in the form of equity)
- Comprehensive health plans
- Generous PTO
- Future focused 401k match
- Generous parental and caregiver leave
- Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges.
Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.
Location Information
Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Additional Information
Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.
Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.
Pie Insurance Announces $315 Million Series D Round of Funding
Built In honors Pie in its 2023 Best Places to Work Awards
Pie Insurance Named a Leading Place to Work in Colorado
#LI-REMOTE
#BI-REMOTE
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Date Posted
12/02/2023
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