Claims specialist with German

A world leader in toys and games has trusted Infosys to transform their Finance and Accounting processes and programs to world leading standards. To be successful in this journey, we are looking for a dedicated and experienced Claims Specialist to join our team in Brno.

What we want you to do:

• Claims handling: independently review, process and adjudicate claims in accordance with company policies and legal requirements.
• Customer Communication: Professional and empathetic communication with customers to clarify their concerns and offer solutions.
• Data analysis: Analyzing claims data to identify trends, risks and potential for improvement in the processes.
• Collaboration: Working closely with internal departments such as underwriting, legal and customer service to ensure smooth claims handling.
• Documentation: Careful documentation of all relevant information and decisions related to claims.
• Training and Support: Supporting and training new employees in claims processing and management.
• Risk Management: Identify and assess risks associated with claims and develop mitigation strategies.

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• Speak and write German language (near native) and English
• Formal education in Finance and Accounting is an added advantage
• Experience in invoice handling
• Good analytical skills and attention to detail
• Strong communication skills, both written and verbal, with the ability to convey complex information in a simple manner
• Team Player, Ability to handle and work under pressure
• Confident in the use of common software applications and experience with claims management systems, e.g. SAP

• Hybrid Work Model
• 25 Days of Paid Leave
• Performance Bonus
• Meal Allowance
• Multisport Card
• Benefit Card
• Modern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes, and a Terrace in the Center of Brno, 2nd Largest City in the Czech Republic.
• Financial Reward for Referring Your Friends
• Expat Assistance Services for New Joiners.
• Relocation Package (for candidates relocating from other EU countries)
• Team Building Activities
• Long-Term Career Prospects