Claims Subrogation Specialist

The Claims Subrogation Specialist will favorably impact claim cost containment and overall Claims recovery goals by managing a caseload of subrogation claims through quality and efficient claims service, proactive negotiations, and the achievement of prompt and appropriate claim recoveries.                                 

• Claims Analysis
• Identify and analyze claims with subrogation potential
• Conduct and coordinate the investigation of subrogation potential, including securing and developing evidence.
• Determine the amount of potential subrogation recovery
• Develop and implement a subrogation strategy and action plan for each assigned subrogation claim

• Communication
• Communicate subrogation needs and investigation strategies to front-line adjusters
• Issue subrogation notices in accordance with state specific regulations
• Provide detailed updates on subrogation status to relevant stakeholders
• Maintain proactive and collaborative contact with insureds, claimants, adverse third parties, attorneys, and front-line adjusters to optimize the recovery process 
• Document subrogation action plan and recovery status in claim notes

• Negotiation and Recovery
• Negotiate and settle worker’s compensation and commercial auto subrogation claims
• Assist in the recovery of claim overpayments

• 3+ years Workers' Compensation and/or Commercial Auto claims subrogation experience required
• 1+ years of claims adjudication experience
• Strong knowledge of insurance claim procedures
• Strong written and verbal communication skills
• Strong decision making and critical thinking skills
• Strong negotiation skills
• Ability to work in fast paced environment with accuracy
• Ability to learn quickly and take on new challenges and responsibilities
• G-Suite Tools, Collaboration tools (Slack is preferred)
• Excel, HRIS (e.g., WorkDay), LMS (e.g., Continu preferred)
• High School diploma or GED required, Bachelor's Degree preferred

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