Claims Team Manager

About the role

The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims. Coalition is committed to identifying and managing cyber risk for our insureds and our Claims team helps them to manage the impact of cyber events. As we continue to expand we are seeking a leader with prior claim management experience to lead a team of professionals and their handling of claims under Cyber Technology and Media policies.

As Claims Team Manager you will contribute to the feedback loop with underwriting actuarial business development and our partner carriers for an understanding of individual claims and overall trends.

This is a fully remote position that can be based anywhere in the US.

Responsibilities

• Lead and support a team in their handling of complex first and third party global cyber technology and media cyber claims.

• Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends address insurance coverage issues draft coverage letters and provide supportive counsel to the team.

• Assist team in establishing accurate and timely reserves maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims.

• Identify settlement opportunities to maximize impact.

• Collaborate in the defense and resolution of claims.

• Lead a team in the development of working relationships with brokers and our panel of law firms and vendors.

• Provide data and analytic based-informational support to underwriters.

• Provide support to our Business Development team with regard to marketing.

• Liaise with partner carriers on a daily basis.

• Work on special projects driven by company needs.

Skills and Qualifications

• Bachelor’s degree required

• 6+ years of experience handling first and third party Cyber Tech and Media claims

• 2+ years of prior people management experience

• Demonstrated ability to work as part of a team interact with others meet deadlines and successfully perform in a dynamic and fast-paced work environment

• Excellent communication and interpersonal skills

• JD and/or Adjuster Licensing is a plus

• Executive Risks (D&O EPL Fiduciary and Crime) claims experience is a plus

Compensation

Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $118000/year in our lowest geographic market up to $175000/year in our highest geographic market. Consistent with applicable laws an employee's pay within this range is based on a number of factors which include but are not limited to relevant education skills job-related knowledge qualifications work experience credentials and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition Inc. reserves the right to modify this range as needed.

Perks

• 100% medical dental and vision coverage

• Flexible PTO policy

• Annual home office stipend and WeWork access

• Mental & physical health wellness programs (One Medical Headspace Gympass and more)!

• Competitive compensation and opportunity for advancement