Claims Vendor Specialist

Who We Are:

Getaround is the world’s first connected carsharing marketplace. Launched in 2011 Getaround is available today in more than 1000 cities across the United States and Europe.

We connect safe convenient and affordable cars with people who need them to live and work via our peer-to-peer marketplace. Our proprietary connected car technology allows guests to book and unlock a wide variety of vehicles directly from our app without ever having to meet anyone in person carry an access card wait in line or coordinate picking up keys unlike traditional rental car services.

Getaround is focused on providing economic opportunities to local communities. Our community includes guests who rely on our cars for on-demand mobility and entrepreneurial hosts (car owners) who share cars on our platform including those who operate their own carsharing businesses.

Did you know cars are parked 22 hours a day on average? When we share cars we don’t need as many on the road which means fewer accidents reduced traffic and less space required for parking. Carsharing modernizes mobility by allowing people to connect multiple forms of efficient transportation for any type of use case.

Through carsharing we aim to lessen greenhouse gasses and reduce pollution. Studies show that when carsharing is available people drive less and drive vehicles more appropriate for their use case which can reduce household carbon emissions by up to 40%. Also shared cars are used more frequently and retired more quickly accelerating the adoption of newer more energy-efficient vehicles.

Our mission is to empower people to carshare everywhere by enabling the shift away from car ownership want to join us?

Claims Vendor Specialist

Remote

Full-Time/Regular; Exempt

#LI-Remote

Your Mission:

As a Claims Vendor Specialist you will work closely with the Director of Insurance and Claims to manage improve and enhance vendor relationships. Working in concert with multiple stakeholders you will ensure optimization of vendor cost and key performance indicators in line with business goals. You will schedule and prepare data for weekly monthly and yearly business reviews as required as well as providing as needed support for vendors on a daily basis.

What You'll Do: Essential Duties & Responsibilities (include but are not limited to)

• Forecast monitor and track vendor spend and performance in accordance with budget.

• Prepare and maintain vendor key performance indicators.

• Schedule prepare and lead weekly monthly and yearly business reviews as required.

• Coordinate with Director to ensure timely and accurate preparation and maintenance of vendor purchase orders.

• Manage vendor billing and disbursements.

• Perform quality audits of vendor functions to understand root cause and continuous improvement opportunities.

• Mediate disputes or escalations as they relate to vendor work.

• Manage contract timelines contract negotiations and risk provisions.

• Review and provide authority as needed as it relates to vendor (Third Party Administrator) authority requests.

• Identify improvement opportunities throughout the claims process as it relates to vendor integration.

What You'll Bring: Education & Experience

• 1+ years of experience managing vendor relationships and performance.

• 2+ years experience in the field of auto claims.

• Experience and understanding of claims recovery processes such as subrogation and salvage.

What You'll Bring: Skills & Abilities

• Strong customer service skills.

• Strong organizational skills.

• Excellent oral written and interpersonal communication.

• Understanding of project management basics.

• Understanding and familiarity with Google Suite.

• Ability to collect aggregate and present data using Excel and/or Google Sheets.

• Ability to understand contract language.

Work Environment:

• Typical work environment includes desktop computing work using typical desktop computing equipment (laptop keyboard mouse monitors desk chair) in a home office environment and/or other remote workspace environment.

Physical Demands:

• Ability to sit and use typical desktop computing workspace equipment - e.g. mouse keyboard monitor phone - for extended periods of time.

• Manual dexterity to operate a typical desktop computing workstation.

• Ability to communicate both verbally and in writing using virtual meeting and communication tools such as email Google Meet and Slack.

• Ability to lift and carry up to 15 pounds if required.

• Reasonable accommodations will be made for qualified individuals with disabilities.

Benefits & Perks

• 🌎  Remote first workplace and flexible work hours. We mean it!

• 💰 Competitive salary 401(k) plan and generous stock options to help you plan and save for retirement.

• 🏖  Open PTO policy and two annual ⚡Recharge Weeks to help you reset and recharge.

• 💫  Healthcare plans include medical dental and vision to take excellent care of you and your family.

• 🛟  Health Spending (HSA) and Flexible Spending (FSA) accounts allowing you to allocate pre-tax dollars for eligible expenses.

• ❤️‍🩹  Employee Assistance & Wellness Support Program (EAP) and access to a variety of wellbeing support resources.

• 📝   Annual Work Smarter Stipend to optimize the efficiency of your remote workspace.

• 🎒  Self-Directed Development Incentive to support you with your professional development goals.

• 💻  Virtual events to connect with your fellow Getarounders including educational speakers cooking sessions game nights mixology classes and more!

• 🤝  A company culture that keeps Diversity Equity and Inclusion top of mind thanks to our dedicated Task Force. We are committed to being a place where you’re empowered to bring your full self to work.

• 🗓  Monthly Getaround driving credits and discounts for you your friends and your family.

• 🏆  Employee Recognition Anniversary programs and much more!

$65000 - $75000 a year

Actual compensation within the range may vary based on position level knowledge skills experience training and geographic location.

** Please do not contact the hiring manager or job poster outside of established application process. Thank you! **

We Are Getarounders!

Getaround is proud to be an equal opportunity employer. We believe that no matter your race religion color national origin gender sexual orientation age marital status veteran status or disability status your perspective has value.

Getaround is committed to providing equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race color religion sex (including gender gender identity gender expression pregnancy childbirth breastfeeding status or related medical conditions) age sexual orientation national origin ancestry marital status military or veteran status genetic information disability (including physical or mental disability medical condition or medical leave) or any other characteristic protected by federal state or local law. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training. This EEO statement reaffirms our commitment to providing a workplace free from discrimination and harassment in accordance with all applicable laws. We encourage all qualified candidates to apply for employment opportunities at Getaround.

Consistent with our commitment to equal employment opportunity Getaround will make reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to perform the essential functions of your job due to a disability please contact People Operations at [email protected] to request an accommodation.

Come join us and continue to make Getaround a great place to work!