Client Account Manager

Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is to empower every user to freely create and share ideas, fostering open public discourse without barriers. Join us in shaping this thrilling journey where your contribution will be invaluable to our success!

Client Account Manager
Location: Mexico City, Mexico

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Responsibilities:

• Collaborating with Fortune 500 advertisers to understand their objectives, recommending best practices, and developing effective campaigns

• Educate and consult to demonstrate how to use X’s advertising products, best practices, how to develop effective campaigns.

• Executing, optimizing, and analyzing advertising programs using internal tools and dashboards. 

• Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements

• Managing contracts and renewals, and assisting our Sales Finance organization with payables and collections

• Providing feedback to our product and tools teams to help us scale our advertising platform

• Mentoring new team members as our organization grows

Requirements:

• 3+ years of experience managing digital marketing programs for advertisers or their agencies

• Demonstrated ability to create, develop, and enhance customer relationships

• Ability to manage large customer relationships and manage through conflict, driving groups to business decision

• Proven track record translating marketing objectives into results for advertisers. Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers.

• Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues

• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision

• Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate

• BA / BS degree or equivalent experience

• Portuguese language skills strongly preferred