Client Account Manager

Company

Intelligent Technical Solutions

Location

Remote

Type

Full Time

Job Description

Job Description

As a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients.

Job Responsibilities

  • Grow existing accounts within the assigned territory.
  • Providing IT consulting sales support to clients in an assigned territory or customer base.
  • Uncover new business opportunities with existing clients.
  • Sell IT, phone, and Internet services to existing client.
  • Develop and present solutions based on customer's business requirements.
  • Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
  • Analyze client needs and create supporting documentation to outline these needs.
  • The ability to work collaboratively in a team environment to create tailored client solutions.
  • Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
  • Check in with clients, regularity based on client revenue.
  • Coordinate meetings, appointments or other “touch points” for client engagement.
  • Create a strategic plan for high-level accounts.
  • Prepare quotes for technical projects.
  • Present Strategic Business Reviews within specified

Job KPIs

  • 3 Strategic Business Reviews Presentations Reviewed.
  • Update Opps Weekly
  • 3 Strategic Business Reviews Presented (weekly)

Job Requirements:

  • A home office set up that meets the following:
    • A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur. 
    • Stable internet connection with at least 5mbps download and upload.
    • A quality headset with noise cancellation feature for meetings. 
    • A mobile phone that has the capacity to install the Microsoft Authentication app. 
    • HD webcam
    • 2nd Monitor 
    • UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
      Note:  If you don't have a UPS or a secondary monitor, the company is willing to cover the initial expenses for acquiring these items. The total cost will be deducted from your salary over a three-month period.
  • A very strong cultural fit the ITS way (Our core values will be discussed during the interview) 
  • Excellent command of the English language both spoken and written 
  • Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
  • Able to pass our online behavior and cognitive assessments. 
  • Able to provide NBI Clearance (for PH applicants).

Compensation:

Pay rate starts from $5.00/hr and may vary by experience and location.

Benefits:

  • Paid US Holiday
  • Night Shift Bonus
  • Paid Time Off (15 Vacation Days per year)
  • Comprehensive Health Plans / HMO (Employee & Dependent/s)
  • Life and Accident Insurance
  • Accident and Disability Coverage
  • Company-paid training and certification
  • Health & Wellness Program
  • Dental & Vision
  • Salary Advancement


You have the option to speed up your application process by following the two-step approach below or simply Submit Application by filling out the form (Apply for This Job). Then, someone from our team will reach out to you as soon as possible.:

Step 1: Complete this pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW

Step 2: Please go to this link for a short technical quiz: PRE-EMPLOYMENT ASSESSMENT


 


 

Apply Now

Date Posted

03/11/2024

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