Client Account Manager

We are looking for someone who can understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients.

• Grow existing accounts within the assigned territory
• Providing IT consulting sales support to clients in an assigned territory or customer base.
• Uncover new business opportunities with existing clients
• Sell IT, phone, and Internet services to existing client
• Develop and present solutions based on customer's business requirements
• Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
• Analyze client needs and create supporting documentation to outline these needs.
• The ability to work collaboratively in a team environment to create tailored client solutions.
• Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
• Check in with clients, regularity based on client revenue.
• Coordinate meetings, appointments or other “touch points” for client engagement.
• Create a strategic plan for high-level accounts.
• Prepare quotes for technical projects.
• Present Strategic Business Reviews within specified

• 3 Strategic Business Reviews Presentations Reviewed.
• Update Opps Weekly
• <24 hour average response time on Sales tickets.
• 3 Strategic Business Reviews Presented (weekly)

• A home office set up that meets the following:
  • A working computer with minimum of 8gb RAM, i5 Windows10 or macOS Big Sur.
  • Stable internet connection with at least 5mbps download and upload.
  • HD webcam
  • A quality headset with noise cancellation feature for meetings.
  • A mobile phone that has the capacity to install the Microsoft Authentication app.
• A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
• Excellent command of the English language both spoken and written
• Able to work full time 40 hours a week - 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.
• Able to pass our online behavior and cognitive assessments.
• Able to provide NBI Clearance (for PH applicants).

Pay rates start at $6/hour (plus commission) and vary by experience and location.

• Paid US Holiday
• Night Shift Bonus
• Paid Time Off (15 Vacation Days per year)
• Comprehensive Health Plans / HMO (Employee & Dependent/s)
• Life and Accident Insurance
• Accident and Disability Coverage
• Company-paid training and certification
• Health & Wellness Program
• Dental & Vision

You have the option to speed up your application process by following the two-step approach below or directly submitting your application by completing the form (Apply for This Job). Once you've submitted the form, a member of our team will promptly get in touch with you.

Step 1. Please find a good 30-minute quiet time for the Sales skills assessment: OMG Test 

Step 2. Please find a good 15-minute quiet time for this Aptitude assessment: PRE-EMPLOYMENT ASSESSMENT

Step 3. Click on this link to start your pre-recorded video interview: PRE-RECORDED VIDEO INTERVIEW