Client Account Manager

Job Summary: 
The Client Account Manager is responsible for maintaining and expanding relationships with existing and previous clients within the energy and commodities trading sectors at capSpire . This role focuses on strategic account management, driving account growth, and ensuring the effective delivery of capSpire’s ETRM/CTRM services and solutions. 

Supervisory Responsibilities: 

• None  

Key Responsibilities: 

• Manages and strategically grows relationships with a portfolio of capSpire's existing and prior clients. Develops comprehensive account strategies that encompass consultative selling, cross-selling, and upselling to expand client engagements and maximize revenue growth. 

• Drives the sales of capSpire’s consulting services for ETRM/CTRM platforms such as OpenLink Endur, Allegro, and RightAngle by understanding and addressing client needs and challenges. Acts as the primary liaison between capSpire and high-value clients, ensuring a seamless alignment of business solutions with client objectives. 

• Consistently meets and exceeds revenue targets, maintaining a robust portfolio of accounts with substantial annual revenue expectations. Implements effective strategies to ensure ongoing growth and client satisfaction. 

• Builds and maintains trusted advisor relationships with key stakeholders within client organizations, including executives and decision-makers. Regularly conducts account reviews to assess client satisfaction and proactively address potential challenges. 

• Collaborates with internal teams, including advisory, consulting, delivery, and practice leaders, to tailor and deliver solutions that meet specific client needs. Ensures that all client engagements are executed with a high standard of quality and client satisfaction. 

• Stays abreast of industry trends and market activities to enhance strategic account planning and sales approaches. Represents capSpire at industry events, conferences, and forums to boost brand visibility and foster client relationships. 

• Manages the end-to-end sales cycle for opportunities within assigned accounts, from identifying opportunities, developing proposals, negotiating deals, to closing sales. Maintains accurate records of client interactions, opportunities, and account progress in the designated CRM tool. 

Required Skills/Abilities: 

• Proficient in the strategic use of ETRM/CTRM platforms and services, applying this knowledge to solve client challenges. 

• Exceptional communication and relationship-building skills, capable of effectively engaging with executive-level stakeholders. 

• Strong organizational skills, able to handle multiple accounts and priorities simultaneously. 

Education and Experience: 

• A minimum of 5–10 years of relevant experience in account management or sales, specifically within the ETRM/CTRM sector. 

• Bachelor’s degree in Business, Finance, Engineering or a related field is required; MBA preferred. 

• Previous experience in the energy and commodities trading industry. 

• Expertise in managing large, complex client accounts with a demonstrated ability to meet or exceed substantial revenue targets. 

Preferred Qualifications: 

• Background in a consulting firm, large technology company or software provider in the ETRM/CTRM space, including platforms like OpenLink Endur, Allegro, and RightAngle. 

• Proficiency with CRM tools such as Monday.com to manage accounts and track sales performance. 

Physical Requirements: 

• Willingness and ability to travel as needed to meet client needs and company objectives.