Client Admin Manager

About UsFirst Horizon Corp. (NYSE: FHN), with approximately $90 billion in assets, is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, mortgage, and title insurance services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Summary

First Horizon Bank Commercial Safekeeping is a leading provider of investment custody services for domestic financial institutions. We are seeking an Operations Manager to oversee our Client Services Representative for our Operations Team.

Days: Monday-Friday

Time: 7:30 am - 4:30 pm

Key Responsibilities Include

• Responsible for managing and administering customers investment activity and transactions while supporting their overall relationship with First Horizon Bank
• Supervises assigned personnel
• Ensures detailed procedures and job descriptions are written, updated, implemented, and observed by assigned personnel
• Business Continuity Administrator
• Demonstrates good work habits and maintains a professional attitude
• Coordinates and oversees the daily workflow
• Establishes priorities and schedules all daily work functions to meet required deadlines and quality controls for product accuracy and timeliness
• Takes a proactive approach in addressing departmental changes and personnel needs, while continuing to improve the quality and efficiency of the department
• Backup to Recon Desk and Trade Desks
• Prepares monthly and quarterly billing for Safekeeping Clients
• Responsible for Escheatment of outstanding checks
• Performs Bloomberg Downloads for conversions including Asset setup and updated factors on assets
• BONY Administrator; Performs STS, BONY and DTC user Audits
• Primary DR Tester for STS, Trustwizard, and AMTrust enhancements

Qualifications Include

• Bachelor's Degree in Accounting, Finance, Economics or other business related discipline and/or

  equivalent work experience in a securities or financial institutions environment

• 3+ years experience in security operations/client administration is preferred
• Excellent interpersonal skills and ability to work in a fast-paced team-oriented environment
• Able to work independently and willing to help other team members as needs may arise
• Must be very organized, detail oriented, and take pride in producing error free work
• Able to handle large volumes and dollars with confidence and a can-do spirit
• Must be comfortable on the computer using Microsoft Office, Bloomberg and our client accounting system, AMTrust

Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More --FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow UsFacebook --facebook.com/FirstHorizonBank

Twitter --twitter.com/FirstHorizonBnk

LinkedIn --linkedin.com/company/first-horizon-bank

Instagram --instagram.com/first_horizon

YouTube --youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)