Client Data Manager III

Come join JPMorgan Chase, a global leader in financial services, as a KYC Lead. In this role, you will have the opportunity to build and maintain a portfolio of affluent client relationships while ensuring compliance with global KYC standards.

Job Summary: As a KYC (Know Your Customer) Lead, you will provide KYC-related compliance advisory support on matters involving the Global KYC Standards, including policy interpretations, clarifications, and change requests. This role involves data collection, completion of KYC profiles, client screening, and research. You will compare and analyze client profiles across all lines of business, ensuring quality checks and assurance. Additionally, you will produce metrics around the work performed by the team.

Job Responsibilities:

KYC Documentation:

• Understand the firm's KYC requirements, including Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence (PDD).
• Compare and contrast differences within KYC records, highlighting and escalating any discrepancies.

Client Interaction:

• Engage with the Middle Office and participate in KYC/AML interactions to complete cases within the timeline.
• Exhibit the highest standards of customer service to internal and external customers, ensuring confidentiality.

Alert Management:

• Interpret and escalate alerts to management when applicable.
• Handle and maintain confidential client documentation.

Project Flexibility:

• Be flexible to work on other migration/remediation projects, including screening resolution, holistic alignment across lines of business, or quality assurance.
• Comprehend KYC risk factors and draft the overall risk summary for clients.

Required Qualifications, Capabilities, and Skills:

• A minimum of five years of financial services or service sales experience, with an established high-net-worth referral network and strong community presence.
• Proven relationship builder with a track record of delivering an exceptional client experience.
• Demonstrated success in driving sales growth by deepening relationships across multiple product lines.
• Ability to work collaboratively in a team environment to deliver solutions for clients.
• Demonstrated understanding of investments, wealth planning, credit, and banking concepts.
• Required Licenses: Series 7 and 66 (or 63 and 65). Unlicensed candidates will be considered but must obtain licenses within 120 days of the start date.

Preferred Qualifications, Capabilities, and Skills:

• Bachelor's Degree or Graduate Degree.
• Minimum of 2-4 years of experience in the Financial Services industry with a demonstrated track record of delivery and/or relevant experience in Compliance, Corporate KYC, AML, and Screening.
• Strong research, analytical, and comprehension skills with the ability to analyze large amounts of data.
• Outstanding client management, partnership building, leadership, and experience dealing with multiple stakeholders simultaneously.
• Effective communication, interpersonal, and analytical skills with the ability to work independently on multiple assignments.
• Good understanding of the Financial Services industry, AML, Sanctions policies, and banking systems.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.