Client Development Coordinator, SaaS

Job Description:
About Us:
Cart.com is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.
This role will assist and work on the SaaS Client Development team to drive expansion and revenue growth for Cart.com Storefront and Multichannel Management software solutions.
* Ability to be Remote.
Responsibilities:

• Assist in day-to-day client development responsibilities and support all activities of the Client Development team where needed
• Manage monthly and annual contract renewals/upgrades, perform health checks, identify additional opportunities for services and cross sell opportunities
• Update weekly status reports and Hot List items for client development team and the client
• Develop trusted relationships with customers, have a sense for the pulse of the company, make business related suggestions to better the business through Cart.com services, add-ons, and software

Experience:

• Experience in an eCommerce capacity, including all aspects of marketplaces and/or storefront solutions
• Experience in SaaS sales/account management
• Proficient in Excel (e.g., VLOOKUP's & Formulas) and PowerPoint (e.g., Templates & Charts).
• Ability to work in a fast-paced environment
• Ability to conduct research into project-related issues and products
• Ability to learn and apply new technologies
• Ability to support the Client Development team in a wide variety of duties

Bonus Points:

• Experience in ecommerce, marketplaces, web stores.

#LI-Remote
#LI-Hybrid
#BI-Remote
#LI-SA1
OUR CORE VALUES:
These aren't just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:
WE ARE OBSESSED WITH BRANDS
We live for brands and are fanatical about their success.
WE THINK BEYOND THE BOX
We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.
WE DON'T GIVE UP
No one expected this to be easy. We are resilient- we dig in and keep going.
WE SPEAK UP
Every person here has an obligation to question norms, voice concerns, and offer their perspective.
WE WORK TOGETHER
We work with integrity and respect, ask for help, and extend the same help to others.
WE ARE HUMAN
Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
Cart.com is deeply committed to building a diverse and inclusive workplace. We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.