Client Development Specialist

Job Posting End Date: June 20

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

The Marketing Consultant (MC) is instrumental to the success of the core market teams. As a contributing member of the core market team, the MC will be responsible for mining the block for cross-sell opportunities and supporting sales, co-owning market development, enrollment, and re-enrollment. The MC will also be responsible for quote coordination and follow up. The MC will be closely tied to the sales team in the territories/offices and in daily contact with other internal and external partners.

Principal Duties and Responsibilities

Enrollment and Re-Enrollment Coordination and Support

• Provide overall support to Sales Team for enrollment activities
• Support core market team in procuring enrollment resources and marketing materials
• Completion and submission of case submission form
• Assist with Benefit Counselor coordination

• May coordinate local benefit fair activities

Drive Sales Support & Market Development Activities

• Support pre-sale, preparation of presentations, broker call prep, customized marketing materials, benchmarking and competitor analysis
• Provide effective competitive product analysis for prospects
• Provide Brokers with marketing materials and other information on an ad-hoc basis
• Support local marketing initiatives that drive and promote specific market agenda
• Assist with delivering customer forums
• Work with appropriate database to develop target marketing programs for brokers

Proactive Mining and execution of the Inforce Block for Cross-Sell Opportunities

• Proactive review and analysis of inforce block; manage/monitor process to support identification of cross-selling opportunities; drive quote process with Sales team; work closely with internal team on complex quotes and proactive quotes from inforce block
• Compile broker summary profiles and provide profit and persistency analysis
• May partner as needed on block renewal programs and leverage customer expansion opportunities
• Responsible for managing and executing all inforce block management customer expansion programs in partnership with the core market team
• Assist Sales Team with delivering broker development programs
• Support all rework/renewal activities as needed

Client Acquisition Support

• Coordinate Quote activity for Home Office sized cases - send quotes to Home Office (>500 lives)
• Provide Request For Proposal questionnaire support on large cases and create quote package for rep and broker
• Work closely with Rep, Broker and and other internal partners to follow-up on quote activity and gather missing information to ensure full submission/financial recognition

• May perform other duties as assigned

Job Specifications

• Bachelor's degree or equivalent business experience required
• Experience in the employee benefits industry preferred
• Full understanding based on assignment of the Unum US or Colonial Life product and service portfolio preferred
• Solid growth and sales orientation
• Solid communication skills - both written and verbal
• Proven negotiation, persuasion and presentation skills
• Proven ability to think strategically and act tactically
• Solid problem solving/creative problem resolution abilities
• Strong Microsoft Office skills - Word, PowerPoint, Excel
• Solid technical aptitude - ability to utilize and leverage technology and systems
• Solid organization skills/ability to manage multiple priorities/deadlines
• Strong business acumen
• Ability to partner with a close team and develop strong business relationships
• Ability to manage conflicts
• Energetic, outgoing, thrives in a high volume environment
• Takes initiative/Results oriented

#LI-TC1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$50,700.00-$88,700.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:

Unum