Client Director

We were founded on the wild idea that startups should think about their brand — and that eyes-wide, sparks-fly thinking still defines who we are today. We launch businesses that are changing the world and create brands that live in the world. We start with a big idea, and then we make all kinds of wonderful things that people will obsess over.

Our client team is instrumental in enabling our team to create fantastic work. Through thoughtful plans, goal setting, and strategic perspectives, client services is a team that helps clients launch and build successful businesses. Our Client Directors are true business partners who add value to their client’s brands at any growth stage. As a Client Director, you are responsible for the performance of your client portfolio, contributing to organic growth and helping drive creative excellence through project delivery. You will report to the Head of Client Services. 

About You:

• You have 7+ years of account management experience and can effectively manage multidisciplinary projects. 
• You're an advocate for our clients’ businesses. You know how to establish a shared vision for success and consistently champion it to keep a project on track.
• You’re a consultant. Your keen business insights and adaptive management style build trust with companies of all sizes. Whether partnering with a founder at a pre-launch startup or a marketing team at a Fortune 500 company, you form opinions on what’s needed for success and adjust your approach accordingly. 
• You create order out of the unknown. You have an entrepreneurial mindset and get excited by learning about new categories and developing the right playbook for each client. 
• You have a creative perspective. You actively contribute to the creative process and can guide our clients through it, advising how great design can impact their businesses.
• You're a modern marketer. You’re highly curious and aren’t afraid to roll up your sleeves to deliver brand-driven experiences leveraging our agency capabilities.
• You’re a relationship builder. You can start from a single project and grow long-term client relationships with empathy and tact. 
• You have an eye on project profitability and drive organic growth for the company.