Client Director
Job Description
Responsibilities
- Act as a trusted advisor and partner for clients, understanding their challenges and needs, and developing tailored solutions that drive business results.
- Establish and expand strong relationships with clients, serving as their main point of contact and ensuring excellent customer service.
- Lead the development and execution of client strategies that drive growth and exceed revenue targets.
- Collaborate with internal teams to design and deliver innovative and impactful leadership development programs that meet client needs and align with Duke CE's standards of academic rigor.
- Stay up-to-date on industry trends and best practices, sharing insights with clients and internal teams to inform program design and development.
- Facilitate workshops and meetings with senior-level executives to drive understanding and alignment on program goals and outcomes.
- Lead contract negotiations and oversee the onboarding process for new clients.
Requirements
Must Haves
- Bachelor's degree required, MBA or other advanced degree in a relevant field preferred.
- Minimum of 7 years of experience in management consulting, corporate learning, or a related field.
- Proven track record of building and maintaining strong relationships with senior-level clients, and ability to drive revenue growth.
- Experience in designing and delivering leadership development programs, with a deep understanding of adult learning principles and practices.
- Exceptional strategic thinking and problem-solving skills, with ability to drive complex projects to completion.
- Strong communication and interpersonal skills, with ability to influence and persuade clients and partner with internal teams.
- Ability to travel up to 50% of the time, both domestically and internationally.
Date Posted
10/05/2023
Views
9
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