Client Engagement Leader (Senior Sales Position, Market Research - Remote)

Are you ready to join our future friendly team as we deliver innovative technology solutions that drive marketplace results?

Our team and what we’ll accomplish together

TELUS Decision Insight (DI), the market research division of TELUS Consumer Goods, is a leading shopper insights and retail strategy firm that uncovers shopper behaviors and motivations for consumer goods manufacturers. 

We develop and apply technology-enabled research methods and create predictive simulations in order to understand shopper behavior, attitudes, and motivations. Our Test & Learn research is forward-looking and based on shopper behavior. 

For more than 30 years, we have excelled at crafting forward-leaning recommendations that lead to marketplace activation in innovation, packaging, category assortment, shelf arrangement, and eCommerce strategies and we pioneered online virtual shopping two decades ago!

What you’ll do

• Understand client business issues and apply DI solutions to address research needs, ensuring tailored and effective solutions.
• Demonstrate DI solutions in client presentations that directly address their specific interests and needs, showcasing the value proposition.
• Identify and develop new clients by generating leads and qualifying prospects, expanding the customer base and driving business growth.
• Grow and nurture current client relationships to ensure high client satisfaction, fostering loyalty and long-term partnerships.
• Develop research proposals that meet client needs, including timeline, funding, and study design, providing clear and actionable plans.
• Oversee project execution and ensure client satisfaction, maintaining high standards throughout the project lifecycle.
• Present research findings and recommendations at the conclusion of projects, delivering impactful and insightful outcomes.
• Own an annual revenue goal for assigned accounts, driving performance to meet and exceed targets.

What you bring

• Excellent Communication Skills: Outstanding verbal and written communication abilities, including client correspondence and presentations, to ensure clear and persuasive interactions.
• Consultative Selling: Proven experience in consultatively selling solutions, effectively addressing client needs and closing deals.
• Market Research Expertise: Extensive experience in market research, enabling you to provide valuable insights and data-driven recommendations.
• CPG Knowledge: Deep understanding of Consumer Packaged Goods (CPG), covering areas such as marketing, sales, and category management.
• Client Relationship Management: Ability to develop and maintain trusted relationships with clients, ensuring high satisfaction and long-term loyalty.
• Professional Networking: Skills in nurturing a professional network to generate leads and expand business opportunities.
• Creativity and Persistence: Demonstrates creative problem-solving and persistent strategies to achieve business objectives.
• Team Support and Development: Experience in supporting, encouraging, and developing staff on project teams, fostering a collaborative and high-performing environment.
• Acknowledgment of Contributions: Ability to recognize and acknowledge the contributions of others, promoting a positive and inclusive work culture.
• Flexibility to Travel: Willingness and ability to travel as needed to develop business and meet with clients.

A qualified applicant would have at least a 4-year bachelor’s degree and 7+ years of experience in Consumer Packaged Goods working for a manufacturer, retailer, or research supplier.

At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work.