Client Lead

Elephant · Brooklyn NY

Company

Elephant

Location

Brooklyn NY

Type

Full Time

Job Description

This role is open to remote within the posted state.

Client Lead

The client team at Elephant enables our client partners to drive value for their companies by delivering value to their audiences. The team understands the macro complexities of the business world today and is able to deep dive into its micro challenges. Building strong, lasting relationships with clients by being transparent, open, and committed, the client team creates the right platform and project structure for Elephant to deliver unique and impactful creative solutions.

Dedicated and driven, the Client Lead provides both strategic and tactical leadership across multi-million dollar engagements, while keeping up-to-date on daily project activities. We need someone who’s able to identify a client’s business needs and work with both the client and the various Elephant teams to understand, define, and build effective and innovative solutions that generate measurable results. A Client Lead is the kind of person who will know what you want—and what you need—even before you realize you want it. They can take on the point of view of both our clients and our internal teams and they know exactly how to express those perspectives, concerns, and requirements to the other side. They must be prepared to be as much of a leader as they are a communicator and mentor.  

What we’d like to see:

  •   5+ years related experience in a client services organization, preferably on projects with top tier consulting firms or interactive agencies (including web, mobile, video, brand, and strategic consulting projects)
  •   3+ years of interactive experience
  •   An ability to manage long term, multi-million dollar engagements with
  • multiple project tracks and teams. A sharp mind, a good memory, and an
  • attention to detail are absolutely key.
  •   Comfort interacting with clients of all levels and industry backgrounds,
  • from the CEO to administrative support staff. They need to know intuitively how best to facilitate the relationship between Elephant and our clients in any given situation.
  •   Strong understanding of web development technologies and design lifecycle. They should understand the work we do—and the new things we can be doing—as well as they understand our clients.
  •   An ability to manage and set client expectations. You combine the client’s needs and our awesome abilities and you figure out the way to produce stunning work.

Elephant is an equal opportunity employer (EOE). We strongly support diversity in the workforce.

The salary range for this position is $121,000 to $165,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. 


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Date Posted

11/17/2022

Views

6

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