Client Liaison Tech Services - Contract/Temporary

Paylocity is an equal opportunity employer.
Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace!
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
Position Overview
The Tech Services Client Liaison will ensure our clients have the best possible experience getting support for their General Ledger projects. This role will be responsible for reviewing incoming projects and ensuring actionable work can be done. This role will manage a large intake of work and constantly maintain the incoming queue in order to reduce the amount of time it takes an analyst to start the project. This is a fast paced position and requires the ability to flex between tasks as needed.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support in the review of projects submitted to the team to determine if work is actionable by analysts
• Use a project management tool to track and organize projects
• Update project status/dates/notes in a timely manner in Paylocity systems as directed
• Assist as needed as a system expert for the client to ensure they have the best possible experience
• Regular attendance at team and management meetings
• Partner with Team Leads, Managers and analysts to identify project trends

Education and Experience

• 2 years+ of Administrative experience preferred
• Remote work experience preferred
• Project management experience preferred
• Experience working with Outlook
• Strong organization and communication skills
• Strong ability to prioritize tasks
• Customer Service background preferred
• Salesforce/CRM experience is a plus
• Ability to create or manipulate Salesforce reports is a plus

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected].
This role can be performed from any office in the US. The pay range for this position is $25.00/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.