Client Management Coordinator

About the Role

This is an exciting opportunity to join the US L&H Reinsurance division, driving the success of some of Swiss Re's most critical client relationships. You will support Client Managers in owning selected clients and in driving their client management responsibilities. Client Management Coordinators are the backbone of our division, enabling our client facing teams to achieve their business goals and become the preferred partners for our clients.

The role offers technical development, deeper understanding of (re)insurance, client interactions, and the opportunity to develop sales, strategy, and communication skills.

You will report to the Head Business Services L&H US & Canada, and your core responsibilities will include:

• Supporting the Client Managers in leading their cross-functional teams, i.e., steering, preparing, and coordinating meetings and other activities, managing partners and communication, following up on action items
• Assisting with the ongoing support and creation of Client Strategy and Action Plans
• Preparing high-quality, impactful marketing materials in coordination with the cross-functional team
• Drive the sales funnel in coordination with the Client Manager
• Preparing internal and external communication, e.g., to clients, internal stakeholders, incl. executive management level
• Analyzing internal and external client data, including coordination with Finance team and other data providers, and preparing performance reports
• Supporting the process for client surveys and other instruments including the preparation of distribution lists, interpretation of results and development of improvement plans with the client team
• Coordinating ad-hoc client, industry and market requests and events
• Ensuring collaboration with other client teams and other markets/ functional units and sharing knowledge and best practices effectively
• Deputizing Client Managers on defined tasks
• Maintain current knowledge of business practices, industry trends, and regulatory conditions

About You

• You have a colleage degree or equivalent
• Excellent organizer, flexible and able to work effectively under tight deadlines and execute both independently and in a team
• Storytelling ability with a strong interest in being a part of the client sales team
• You are proactive, eager to learn, and comfortable reacting to and managing rapidly evolving business needs
• You thrive on problem solving and can constructively look at new ways of doing things
• Strong written and verbal communication skills (Marketing knowledge a plus) and integrity when communicating with internal and external partners
• Proficiency in PowerPoint
• Ability to prioritize and manage multiple deliverables
• Experience in working with cross-functional teams, spread over multiple locations
• Knowledge of Life & Health (re)insurance experience is beneficial

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

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Reference Code: 125664