Client Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Client Manager in Mexico.

This role is designed for professionals who are passionate about building strong client relationships while driving measurable business outcomes. You will act as a strategic partner to clients, helping them leverage messaging platforms as a powerful growth and performance channel. Working in a fully remote and globally distributed environment, you’ll collaborate with cross-functional teams to deliver tailored solutions and long-term value. The position combines elements of account management, data-driven strategy, and customer success, offering significant ownership and impact. Whether supporting emerging clients or managing complex accounts, you will play a key role in shaping client success and satisfaction. This is an ideal opportunity for individuals who thrive in dynamic, high-performance environments and enjoy translating insights into actionable strategies.

• Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact
• Guide clients in leveraging messaging platforms as a strategic channel for growth and performance
• Analyze client performance data to identify trends, opportunities, and areas for improvement
• Develop and execute tailored success strategies based on client goals, industries, and use cases
• Translate client needs into actionable plans that drive measurable outcomes and ROI
• Act as the voice of the client internally, collaborating with product and technical teams to enhance offerings
• Proactively support clients in achieving long-term success and maximizing platform value

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Requirements:

• Experience in client management, account management, customer success, or a related field (junior and senior profiles considered)
• Strong analytical skills with the ability to interpret data and turn insights into strategic recommendations
• Excellent communication and relationship-building skills with a client-first mindset
• Understanding of digital platforms, SaaS environments, or performance-driven channels is a strong advantage
• Proactive attitude with strong ownership and accountability for client outcomes
• Ability to work independently in a remote, fast-paced, and asynchronous environment
• Strong problem-solving skills and adaptability to evolving client needs
• For senior candidates: proven expertise in managing complex accounts, defining strategies, and driving scalable client success initiatives

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Benefits:

• Competitive monthly compensation:
  • Junior level: €3,000 – €5,000
  • Senior level: €6,000 – €8,000
  • Fully remote work environment with global flexibility
  • Opportunity to work with experienced professionals in an innovative and fast-growing industry
  • High level of autonomy and ownership in your role
  • Continuous learning and professional development opportunities
  • Exposure to international clients and cutting-edge technologies
  • Collaborative, growth-oriented work culture