Client Manager - Regional Accounts

At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

Regional Accounts Client Manager opportunity! In this role, you will manage the renewal lifecycle for true group cases of 100-499 lives and meet or exceed targets for premium and case retention and profitability. In addition, you will identify growth opportunities within assigned block to meet or exceed block growth and contribute to sales goals within the hub.

• Submit sold case documents and manage the implementation and installation for assigned groups. 

• Establish and follow an annual business plan to manage the assigned block of business.

• Conduct virtual and in-person customer and broker meetings.

• Facilitate service delivery including answering contractual and process questions and training brokers and customers.

*Must live in the state of Florida to be eligible for this role*

*Ability to work remotely is a requirement of the role*

*Ability to travel 15% annually is a requirement of the role*

Skills and Background You’ll Need

• Experience: 3-5 years of progressive work experience in customer service, employee benefits, account management, sales support or HR generalist duties

• Prior carrier and ancillary experience.

• Professional certification required: Life and Disability insurance license. License must be obtained within 6 months of hire if you don’t already have.

• Experience cross/upselling.

• Experience/comfortable with getting in front of people for presentations, benefit fairs, etc.

• Ability to travel 15% annually is a requirement of the role.

Key Behaviors of a Successful Candidate

• Customer focus. understanding and anticipating customer needs.

• Driving success. Acts with urgency and shows resilience in the face of obstacles.

• Winning together. Actively engages colleagues to achieve shared outcomes by developing trust, inviting diverse perspectives and pushing to bring the best ideas forward.

Why join The Standard?

We have built an enduring legacy of stability, innovation and financial strength thanks to the contributions of the talented, creative and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off

• A supportive and responsive management approach

• Opportunities for career growth and advancement 

• Paid time off to volunteer

• An employee giving program that double matches your donations to eligible nonprofits and schools

• Much more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

$80k - $85k, depending on experience plus bonus incentive

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.